2nd Line IT Support Engineer
- Hiring Organisation
- IMT Resourcing Solutions
- Location
- Salisbury, Wiltshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £35000 - £37000/annum
Line technical support across desktop, laptop and Microsoft-based environments. Troubleshoot and resolve escalated hardware, software, networking and infrastructure issues. Support Windows 10 / 11, Windows 365 Cloud PCs and Microsoft 365 applications. Administer and manage devices using Microsoft Intune, including compliance policies, configuration profiles and application deployments. … device enrolment and deployment. Provide technical assistance to senior stakeholders and VIP users, ensuring a professional and responsive service. Troubleshoot networking issues involving TCP / IP, DNS, DHCP, VPNs, LAN / WAN and Wi-Fi connectivity. Manage incidents and service requests through ...