Swindon, Wiltshire, England, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
to broaden your skills across cloud, networking, security and telephony. Key responsibilities include: Handling escalated tickets and providing 2nd line technical support to SME clients Supporting and administering WindowsServer, Active Directory and Microsoft 365 environments Troubleshooting networks, firewalls, VPNs, switches and WiFi Assisting with cloud migrations, system upgrades, and backup solutions Maintaining accurate documentation and … support engineer with strong troubleshooting skills and a proactive attitude. Essential skills & experience: 2+ years’ experience in a 2nd Line or similar technical support role Good knowledge of WindowsServer, Active Directory, Group Policy Hands-on experience with Microsoft 365 administration (Exchange, Teams, SharePoint, Intune) Solid understanding of networking (TCP/IP, routing, VPN, firewalls) Strong More ❯
Chippenham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
with access to your own car. The ideal candidate will bring strong MSP experience and a background supporting SME clients across a wide range of technologies. Confidence with WindowsServer, Active Directory, Office 365, networking protocols, and troubleshooting complex technical issues is essential. Just as important are strong communication skills and the ability to deliver excellent … line IT support across multiple SME clients (remote and on-site) * Take ownership of escalated tickets from the service desk and deliver timely solutions * Configure, troubleshoot, and support Windows Servers, desktops, firewalls, and networking equipment * Conduct daily system checks, including monitoring and reporting on backups * Travel regularly to client sites in Cirencester and Salisbury, with flexibility to support … wider client needs The Person: * Strong experience working for an MSP in a client-facing IT support role * Confident across WindowsServer (AD, Group Policy, DNS, DHCP), Office 365, and Exchange Online * Knowledge of networking protocols (TCP/IP), firewalls, and remote desktop solutions * Able to manage workloads in a pressurised environment while maintaining excellent customer More ❯
SLAs are met and first-time fixes are maximised. Key Responsibilities Provide 3rd line support for infrastructure incidents, service requests, and changes. Troubleshoot and resolve issues across hybrid server environments. Support secure key management systems (HSMs) including deployment, configuration, and maintenance. Contribute to incident and problem analysis, including root cause identification. Monitor and manage call queues, escalating where … adhere to security policies. Maintain accurate records in ITSM tools and contribute to SLA reporting. Skills & Experience Essential 5+ years supporting large-scale hybrid environments. Strong knowledge of WindowsServer, Active Directory, Entra ID, VMware/Hyper-V. Hands-on experience with Thales Luna HSMs and PEDs (deployment, configuration, troubleshooting). Familiarity with ITIL processes (Incident More ❯
when needed. Travelling round to Multiple sites as and when needed to suit the business needs. Required Skills & Experience of the IT Field engineer: Good working knowledge of Windows operating systems (10/11) Experience with Office365 applications and environment Understanding of Active Directory and WindowsServer Basic networking skills (TCP/IP, DNS More ❯
Employment Type: Permanent
Salary: £26000 - £30000/annum 25 days+bank, Career progression, Pe
of MS Azure experience, we're looking for the following: Network Installation, config and troubleshooting experience. Firewall Config and Management (NAT, Firewall, Web, Filter, VPN, Secure Service Edge) WindowsServer 2016+ and M365 suite experience. Some Azure design and security experience would be beneficial. More ❯