1st line IT Support Engineer Entry Level
Wimborne, Dorset, South West, United Kingdom
Aspire Jobs Limited
HAVE YOUR OWN TRANSPORT. Aspire Jobs are working with our well-established and family run IT solutions client, who are now looking to recruit a 1 st line IT Support Engineer to join their growing team. They will offer full training for the successful candidate. This 1 st line Support Engineer role will suit someone who … the perfect chance to turn that into a career. The role will start with IT admin and then you will be eased into more of a 1 st line support role where you are speaking to clients helping resolve their IT issues. Key Responsibilities of the 1 st Line IT Support Engineer include: Providing 1st Line technical … support to clients via telephone, email and face to face Logging all service tickets Responding to technical issues in a timely manner and escalating where necessary Prioritising and managing your own workload to ensure Service Level Agreements are met Providing strong customer service to all clients as well as building good working relationships with customers Setting up laptops, PCs More ❯
Employment Type: Permanent
Salary: £26,000
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