Application Duty Technician
- Hiring Organisation
- Experis
- Location
- Winchester, Hampshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £45,000
critical IT services within a complex enterprise environment. This is a hands on, operational role focused on incident resolution, transaction tracing, service stability, and stakeholder collaboration , working closely with internal teams, suppliers, and third party partners. The successful candidate will act as a technical escalation point , leading troubleshooting efforts … contribute to continuous service improvement Ensure adherence to operational processes, security standards, and service KPIs Essential Skills & Experience Strong experience with monitoring and incident management tools , including: Netcool ServiceNow (SNOW) SolarWinds Solid scripting and data skills, including: PowerShell SQL Oracle Enterprise Networking expertise , including: VLANs Firewalls Packet filtering rules ...