Amazon Connect Engineer
- Hiring Organisation
- Centrica - CHP
- Location
- Windsor, Berkshire, UK
team, which owns Centrica's contact centre estate across voice, chat and email. We run an AWS native platform built on Amazon Connect, with AI capability delivered through Connect's native tooling and Amazon Bedrock. Our products include a pay as you go voice assistant, a multi channel customer facing … will build and support real customer journeys from early on, with mentoring from senior engineers and a clear path into more complex platform and AI work as you grow. Location : UK-based hybrid role, occasional travel to site. The Day to Day Build and maintain contact flows, routing profiles ...