AWS Connect Developer
- Hiring Organisation
- Centrica - CHP
- Location
- Windsor, Berkshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
years hands on Amazon Connect implementation experience. Proven delivery of end to end cloud contact centre solutions including IVR, routing, CTI integration and CRM connectivity. Experience operating within production environments handling incidents and optimisation. Strong understanding of Amazon Connect architecture, flows, routing profiles and telephony integration. Experience integrating with Salesforce … CRM platforms. Knowledge of AWS services such as Lambda, API Gateway, S3 and CloudWatch. Ability to design resilient, scalable and secure contact centre solutions. Strong stakeholder and operational support capability. Degree in Computer Science, Engineering or related technical field, or equivalent industry experience. AWS Certified Solutions Architect Associate or Professional. ...