Permanent Customer Service Jobs in the Wirral

1 of 1 Permanent Customer Service Jobs in the Wirral

Operational Vendor Manager

Wirral, Merseyside, United Kingdom
Specsavers
Up to £75,000 + bonus & car allowance At Specsavers, we deliver outstanding value, are loved by every customer, and create a workplace where all colleagues are proud to belong. Our Service Governance & Assurance team ensures robust governance, risk management, and operational assurance across IT Operations. We focus … and configuration integrity to provide a foundation for sustainable, efficient, and resilient IT operations. As an Operational Vendor Manager, you will work with internal Service Operations and Delivery teams to ensure the continual, smooth, and cost-effective delivery of services from our external support partners. You will monitor and … also handle supplier performance, mitigate operational delivery risks, process purchase orders, ensure compliance with contractual and regulatory requirements, and resolve issues promptly to avoid service disruptions. You should be ITIL qualified (min v3) with a deep understanding of ITIL principles, practices, and processes. Strong leadership skills, effective stakeholder management More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: