Support Analyst, Software Support
- Hiring Organisation
- Corriculo Ltd
- Location
- Witney, Oxfordshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £28,000
Support Analyst, Software Support A Support Analyst opportunity has opened up with a growing software business, offering the chance to build your career in a customer-facing technical role. Could this be the ideal next step for someone with a passion for problem-solving and delivering great service? The Role … Support Analyst will serve as the first point of contact for customers using a cloud-based workforce management platform, handling queries across phone, email, and remote support tools. Day to day, you will diagnose and resolve user issues, keep accurate records within the service desk system, and ensure SLA targets ...