Customer Support Engineer
- Hiring Organisation
- Omega Resource Group
- Location
- Witney, Oxfordshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
assists with service activities throughout the product lifecycle. The role supports customers with troubleshooting, repairs and technical enquiries while working closely with Engineering, Manufacturing, Test and Service teams to deliver excellent customer service. The successful candidate will develop a strong product understanding and contribute to improving customer satisfaction by providing … Support Manager. Suggest improvements to products, documentation and support processes. Assist with maintaining the technical knowledge database. Product Support Provide technical assistance to Manufacturing, Test and Sales when required. Assist with testing systems prior to shipment. Assist with software testing where required (no programming experience necessary). Customer Care Follow ...