2 of 2 Permanent ITSM Jobs in Woking

them through to resolution, supporting post incident reviews, and providing customers with timely updates throughout. Ensure all issues/requests are logged in the ITSM tool, then kept up to date for reporting purposes and trend analysis. Liaise with customers to build relationships, serving as the main point of contact ...

support across the UK and internationally, liaising with customers, internal teams and suppliers to deliver high satisfaction. You will log and track requests in ITSM, manage service contracts, and drive continual improvements. The role requires experience in service management for high-value, regulated environments, with leadership, budgeting, and stakeholder management ...