Customer Success Manager
- Location
- Woking, England, United Kingdom
ITIL principles. Experience managing customer-facing services against SLAs and KPIs. Strong customer, stakeholder and supplier management skills. Commercial awareness and experience. Experience with ITSM platforms. ITIL Foundation certification or higher. Excellent communication, organisational and problem-solving skills. Fluent in English and German, both written and spoken. Desirable Experience within ...