Customer Onboarding Manager
woking, south east england, united kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Person Centred Software Ltd
of our software, ensuring they quickly see real value from our products. This role is ideal for someone with a strong background in SaaS onboarding, system configuration, and data migration, who can confidently manage complex implementation projects while providing hands-on on-boarding sessions and support. You’ll work closely with key stakeholders, acting as both project manager and trusted … Sales to scope projects pre-contract and set clear onboarding expectations Host kick-off meetings with Home Managers and key stakeholders to agree project objectives Configure systems, manage data migration and ensure solutions are tailored to each customer’s needs Plan and deliver onboarding sessions, ensuring customers are confident using our software Monitor progress at product-specific checkpoints, troubleshoot issues … Experience working in an implementations team within a SaaS environment, configuring and rolling out system implementations for customers Proven expertise in SaaS onboarding and implementation, including system configuration, data migration and change management Strong project management skills, with a track record of delivering complex implementations on time and within scope Experience delivering customer on-boarding and supporting customers through system More ❯
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