2 of 2 Permanent Service Management Jobs in Woking

markets include defence, national security, public-sector and commercial industries, with diversity being at the centre of Roke’s strategy. The Opportunity As a Service Delivery Manager your main responsibility is coordinating the support provided to our customers both in the UK and internationally, liaising regularly with Customers, internal … kept up to date for reporting purposes and trend analysis. Liaise with customers to build relationships, serving as the main point of contact for service-related matters. Collaborate with internal (liaising with Sales, Engineering, QA, Logistics, Trade and Compliance) and external stakeholders to ensure alignment of services with customer ...

Roke Manor Research Ltd. is seeking a Service Delivery Manager to coordinate customer support across the UK and internationally, liaising with customers, internal teams and suppliers to deliver high satisfaction. You will log and track requests in ITSM, manage service contracts, and drive continual improvements. The role requires … experience in service management for high-value, regulated environments, with leadership, budgeting, and stakeholder management skills. #J-18808-Ljbffr ...