2 of 2 Permanent Customer Experience Jobs in Wokingham

this strategic role as a Digital, Data & Technology Business Partner, youll work collaboratively with stakeholders to identify opportunities for digital transformation, enhance data insight, and deliver solutions that improve customer experience and organisational performance. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the Digital, Data … driven decision making by ensuring intelligence and insights are reflected in planning activities Partnership Working: Collaborate with HR, Finance, and partner organisations to deliver integrated change and transformation projects Customer Focus: Capture and incorporate the voice of internal and external customers into service design and delivery CANDIDATE REQUIREMENTS Educated to degree level or equivalent experience in a related … field Excellent communication and relationship management skills Proven experience of working within digital, data, or technology programmes Strong understanding of digital transformation principles and best practice Ability to translate business needs into technology solutions Experience with stakeholder engagement at a senior level Analytical mindset with the ability to use data to inform decision making Collaborative approach to problem More ❯

Your role will support the creation and delivery of the Council's Digital and Technology Strategy, fulfilling the Council's digital ambition, whilst adopting new technology to improve the customer experience. Staff Benefits Not only is this an excellent opportunity, but it's a fantastic time to join our team. You will receive an extensive range of employee benefits … the vision of DDaT, identify opportunities for improvement and transformation through the use of technology and to share best practice. Gather information from colleagues across the Council to understand customer demand and detailed requirements. Work together with Business Partners in HR and Finance to develop integrated solutions to deliver change in a joined-up way and identify interdependencies between … data and technology principles and best practice, along with regional and national drivers surrounding data delivery. The ability to gather and understand the voice of the internal and external customer and ensure that it is included within DDaT design. Our Area: Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. More ❯