Customer Support Consultant - Accountancy
- Hiring Organisation
- Mulberry Recruitment
- Location
- Wokingham, Berkshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £24,000
daily workflow of first-line Customer Support Executives Act as a subject matter expert, supporting and developing team members accounting knowledge and customer service skills Collaborate with Compliance Specialists to identify training needs and assist in delivering training Maintain a strong understanding of all company products Create, update … double-entry bookkeeping principles Strong interest in software and technology (role focuses on software support rather than complex tax advisory) Excellent written and verbal communication skills Personal Attributes Confident and professional telephone manner Clear and concise written communication Strong customer-focused approach Analytical and well-organised problem-solving skills ...