2 of 2 Permanent ITIL Jobs in Wolverhampton

the IT estate (Windows, macOS, Android, Intune, Azure, D365) Deliver a high-quality, empathetic service to colleagues – every time Log and manage incidents using ITIL-aligned practices Contribute to documentation and the knowledge base Mentor new or junior team members Support out-of-hours when required as part of a … years in a 1st or 2nd line support role Strong experience in Microsoft Intune, Azure, Windows, macOS, Android, and D365 A+/MCP qualification (ITIL Foundation desirable) Proficient in diagnosing and resolving complex issues A logical, methodical approach to troubleshooting Friendly, people-focused, and able to explain technical concepts to More ❯

the IT estate (Windows, macOS, Android, Intune, Azure, D365) Deliver a high-quality, empathetic service to colleagues – every time Log and manage incidents using ITIL-aligned practices Contribute to documentation and the knowledge base Mentor new or junior team members Support out-of-hours when required as part of a … years in a 1st or 2nd line support role Strong experience in Microsoft Intune, Azure, Windows, macOS, Android, and D365 A+/MCP qualification (ITIL Foundation desirable) Proficient in diagnosing and resolving complex issues A logical, methodical approach to troubleshooting Friendly, people-focused, and able to explain technical concepts to More ❯