2 of 2 Permanent Customer Experience Jobs in Worcester

shaping the future of their service delivery. This is a genuine leadership role where youll influence how they operate, develop their engineers, improve customer experience, and work alongside senior leadership to support the continued growth of the business. If youre already leading technical teams within … engineers and technical specialists. Conduct regular one-to-ones, performance reviews and development planning. Build a positive culture focused on accountability, collaboration and exceptional customer service. Plan team resources and ensure the right skills are available across support and project delivery. Identify training needs and support professional development through ...

machining, machine tool manufacturing, precision engineering, or industrial automation, who is passionate about developing innovative software solutions that enhance machine connectivity, production efficiency, and customer experience. Software Engineer – CNC & Connected Manufacturing Solutions We are seeking an experienced and motivated Software Engineer to join a specialist development team delivering innovative … optimisation. This is a hands-on role where you will contribute throughout the software development lifecycle, from concept and design through to deployment and customer support. Experience within a CNC machining, machine tool, precision engineering, or manufacturing environment is highly desirable, enabling you to understand the operational challenges ...