2 of 2 Permanent Customer Requirements Jobs in Worcester

Record enquiries, actions and outcomes in the CRM or internal tracker and ensure timely responses Coordinate with Sales Support regarding quotations, order confirmations and customer requirements Maintain product documentation, test certificates and customer specific information, ensuring accuracy and compliance Work with Technical, New Product Development and Marketing … keep technical resources, training packs and installation visuals current Prepare reports, review historical test data and record results clearly for internal and customer use Support New Product Development by comparing test results for new products and prototypes Carry out compatibility and quality testing on alternative materials and maintain ...

4.0 goals with leading products and services, provided in an open multi-vendor platform. ABOUT THE ROLE As part of the Operations team, this Customer Engineer (CAD/CAM Solutions) role will be responsible for providing assistance to our customers using Lantek's CAD/CAM software solutions within …/CAM softwares solutions. Collaboration & Communication Proactively collaborate with team members to resolve technical issues, gather product feedback, and maintain productive internal and external customer relationships. Customisation & Development Research, specify, develop, and maintain small product customisations and associated updates. Define and document solution requirements and customisations in alignment ...