Support Analyst
- Location
- Worcester, England, United Kingdom
tools, identifying and resolving issues with minimal disruption to users. Create and manage user accounts and access permissions using Microsoft Active Directory and Microsoft Entra ID. Administer Active Directory and Microsoft Entra ID environments for contracted customers, including user, group and access management. Manage … Management (JSM) or similar IT Service Management (ITSM) platforms (desirable) Practical experience administering Microsoft Active Directory and Microsoft Exchange (desirable) Practical experience administering Microsoft Entra ID and Exchange Online (desirable) Experience supporting Microsoft Azure environments (desirable) Experience supporting backup and disaster recovery solutions (desirable) Experience ...