3rd Line Engineer
- Location
- Worcester, England, United Kingdom
role in maintaining and improving our customers' IT environments. You will be responsible for diagnosing and resolving complex technical issues across Microsoft 365, cloud platforms, networking, cybersecurity, and infrastructure technologies, while supporting the continued development of our support services. Where you’ll Make an Impact Support and maintain server … cloud, network, storage, virtualisation and endpoint infrastructure Take ownership of complex technical problems through to resolution, coordinating with internal teams and third-party suppliers where required Participate in major incident management, providing technical expertise and supporting rapid service restoration Provide technical input into projects, migrations, upgrades and new technology ...