1 to 2 of 2 Permanent 3rd Line Support Jobs in Worcestershire

We are hiring for a 3rd Line IT Support Engineer for a leading telecoms and technology company in Kidderminster. Job Title: 3rd Line IT Support Engineer Location: Kidderminster Salary: £25,000 - £35,000 per year (dependent on experience) Benefits: Casual … private medical insurance, referral programme, work from home opportunities. Hours: Full-time, Monday-Thursday 08.45-17.30, Friday 08.45-17.00 We are recruiting for a 3rd Line IT Support Engineer for a well-established telecoms and technology company headquartered in Kidderminster. Recognised as a leader in … the field, we provide exceptional 24/7 support and are a trusted supplier of voice, data, cloud, security, and mobile solutions to thousands of businesses across the UK. With around 900 passionate colleagues, we have doubled in size over the past 18 months and have plans for more »

3rd Line Support Engineer Location: Worcester Job Type: Full-time Starting Salary: £42,005 (includes a 5% market supplement, reviewed annually) Salary Range: £42,005 - £47,823 (most candidates start at the bottom of the pay scale) We are seeking a 3rd Line Specialist Technical Support Engineer. This role involves providing high-level technical support, supervising local team members, and contributing to an efficient and effective customer service. The successful candidate will ensure the best level of service in terms of ICT services, specialist applications, and equipment. … Day-to-day of the role: Provide level 2 and 3 technical support, problem-solving, and customer service. Manage and collaborate with suppliers/partners to deliver seamless service provision. Create and maintain documentation and knowledge base articles for service teams and customers. Diagnose faults with technical systems more »