3 of 3 Permanent Lead Jobs in Worcestershire

Job Title: Service Desk Team Lead Location: Worcestershire Salary: £50,000 per annum + benefits We are partnering with a fast-growing Managed Network Services Provider seeking an experienced Service Desk Team Lead to oversee and manage their service desk operations. This is a fantastic opportunity to lead a technical support team, ensuring excellent service delivery across a range of … client networks and IT systems. Role Overview As the Service Desk Team Lead, you will manage the daily operations of the service desk, providing leadership and guidance to a team of technical support engineers. You will act as an escalation point for complex technical issues, maintain service quality, and help drive continuous improvement initiatives. Key Responsibilities Lead, coach, and manage … with the ability to escalate appropriately. Excellent leadership, coaching, and mentoring skills. Clear communication skills, able to explain technical issues to non-technical stakeholders. If you are a motivated leader with a strong technical background and a passion for driving excellent customer service, this is an excellent opportunity to make a real impact within a growing MSP. Apply today with More ❯

provides an all-in-one business management system for the automotive industry. Its platform integrates key business functions into a cloud-based solution.They are now looking for a technical lead to join the team that has some areas of growth and expansion. Your new role You'll own a platform that's been trusted for over 15 years, ensuring stability … influence architecture, and make decisions that matter. You will: Take full technical ownership of the platform and infrastructure (AWS, Java, MySQL) Troubleshoot and resolve production issues with calm precision. Lead refactoring and migration projects (think Quarkus, containerisation) Mentor developers and champion best practices in coding, testing, and deployment Balance reliability with innovation to future-proof the system What you'll More ❯

Configuration Engineer Lead - Printer Services Location: Kidderminster Salary: £26,500 per annum Vacancy Type: Contract, Full Time, Mon-Fri working hours 37.5 hour a week contract Closing Date: 21st November 2025 As an IT recycler and supplier of IT Services, our client has overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed More ❯