9 of 9 Permanent Microsoft 365 Jobs in Worcestershire

Line Support Engineer to join its technical support team. This is a great opportunity for an experienced support engineer with a strong Microsoft infrastructure background who wants to develop further across Azure, Microsoft 365, cloud infrastructure and security . You'll work in a fast-paced … technical environment, supporting a global customer base while gaining exposure to modern Microsoft technologies including Azure Virtual Desktop, Microsoft Sentinel, Defender and Privileged Identity Management. What you'll do Provide 2nd Line support across incidents and service requests, troubleshooting through to resolution. Support technologies including Windows Server, Active ...

full potential. Youll balance operational leadership with technical oversight, working closely with customers, suppliers and our commercial teams to deliver high-quality solutions across Microsoft 365, Azure, Cyber Security, Cloud and Connectivity. Youll also play an important role in supporting business growth through technical pre-sales, solution … high standards of documentation, processes and technical governance. Oversee Technical Projects Youll oversee the successful delivery of a wide range of customer projects including: Microsoft 365 migrations Azure and cloud transformation projects Cyber Security implementations Network infrastructure upgrades VoIP and Unified Communications deployments Connectivity installations Customer onboarding ...

Salary: £45,000 £55,000 DOE + Benefits + Training and Certifications Lead Technical Excellence Our client is a growing Managed Service Provider delivering Microsoft Cloud, Cyber Security, Connectivity and IT Support solutions across the UK. They are looking for an experienced Technical Services Manager to lead their Helpdesk … point for complex technical issues. Drive continual service improvement. Maintain high-quality documentation, standards and governance. Project Oversight: Oversee delivery of customer projects including Microsoft 365 migrations, Azure and Cloud solutions, cyber security implementations, network infrastructure upgrades, VoIP and Unified Communications, connectivity installations, and customer onboarding ...

Salary: £45,000 – £55,000 DOE + Benefits + Training and Certifications Lead Technical Excellence Our client is a growing Managed Service Provider delivering Microsoft Cloud, Cyber Security, Connectivity and IT Support solutions across the UK. They are looking for an experienced Technical Services Manager to lead their Helpdesk … point for complex technical issues | Drive continual service improvement | Maintain high-quality documentation, standards and governance. Project Oversight: Oversee delivery of customer projects including Microsoft 365 migrations, Azure and Cloud solutions, cyber security implementations, network infrastructure upgrades, VoIP and Unified Communications, connectivity installations, and customer onboarding ...

will provide technical support to a diverse client base, resolving escalated incidents and service requests across hardware, software, operating systems, user access, networking and Microsoft 365 environments. As the 2nd Line IT Support Engineer, you will work within agreed SLAs, communicate clearly with technical and non-technical … Service Levels: Work within agreed SLAs and customer service expectations Troubleshooting IT Problems: Resolve hardware, software, operating system, network and user-access issues Supporting Microsoft 365: Provide support for Exchange Online, Outlook, Teams, SharePoint and OneDrive Managing User Access: Troubleshoot user accounts, permissions and access within Microsoft ...

team and provide technical support to their global client base. This is an exciting opportunity for an engineer with a strong foundation in traditional Microsoft technologies, to develop their skills. You will be working in a fast-paced MSP environment, supporting a diverse range of customers. You will have … security and application updates Maintaining regular communication with clients via email, teams meetings and service desk tools Responding to monitoring alerts for network connectivity, Microsoft Azure IaaS/PaaS/SaaS services and Microsoft 365 services Collaborate with clients and internal teams to implement migrations ...

delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: Windows 10/11 & Windows Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP, firewalls, switches, VPNs) VMware & Virtualisation Azure cloud services Hardware troubleshooting & device configuration General IT support … with a proactive mindset What We're Looking For 1-2 years' experience in an IT support or helpdesk role A solid understanding of Microsoft technologies and basic networking A passion for learning and improving your technical skills Strong communication skills and a customer-focused approach Someone who enjoys ...

projects to time and budget Experience improving business processes through automation, digital workflows and process optimisation Good understanding of IT systems, with experience of Microsoft 365 platforms and Dynamics 365 Business Central being advantageous Knowledge of quality management systems, compliance processes and operational controls Experience ...

deployment and change Have a technical understanding that allows you to guide, challenge and arbitrate on technical & architectural decisions. Experience with the management of Microsoft 365 and cloud services A good understanding of cyber security best practice as well as IT governance Excellent stakeholder management and communication ...