2 of 2 Permanent Support Engineer Jobs in Worcestershire

2nd Line Support Engineer | Evesham | £35,000 DoE Oscar Technology has partnered exclusively with a leading MSP near Evesham to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of the … service desk services. For this role in particular, we are building a dedicated support team for a brand new customer... so it's a great opportunity to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support … 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 2nd Line Support Engineer | Evesham | £35,000 DoE Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with More ❯

an established and leading manufacturer of safety hardware and solutions to various industries such as defence, rail, automotive and marine. They are seeking to recruit an Aftersales/Warranty Support Engineer for their operations in the Redditch area. Salary - circa £40k per annum. Hours of work are; Monday to Thursday 7.30am to 4.30pm and Friday 7.30am to 1.30pm. … Benefits include, private medical insurance, employee discounts, staff social events, free parking. The main responsibility of the role is to provide technical assistance and support to customers after the product has been despatched. To provide technical troubleshooting along with investigation of product on return ensuring customer satisfaction and needs are met. Responsibilities and duties are as follows; Provide timely … and effective techanical support to customers. Diagnose and resolve technical issues via problem solving, recommend and investigate solutions and preventative measures, perform repairs. Maintain accurate records of customer interactions and resolutions. Close collaboration with quality and engineering teams- to resolve complex issues and implementation of preventative measures. Manage warranty claims and ensure timely resolution. Communicate proactively with clients in More ❯