Chicwick, London, Chiswick Homefields, United Kingdom Hybrid / WFH Options
Mackenzie Jones IT
2ndLine IT Support Engineer. £40k + Benefits Package. Chiswick, London. Permanent. Onsite - Monday to Friday - 8.30am to 4.30pm. *Must be Eligible to work in the UK. *Education Sector experience preferred* Leading School is seeking to secure a 2ndLine IT Support Engineer. The role holder will support Teachers & Students - up to 90 end … An external MSP will provide 3rd Line Support - the role holder will also partner with the external MSP. This is a standalone role at the School. Role: 2ndLine Support - Support Teachers & Students - up to 90 end users. Configuration of - MacOS, iPad OS, Chromebooks & Windows 11. Google Workspace for Education - Administration. MDM - JAMF or Intune … Managing, maintaining and developing IT Security & Compliance Policies. Align to school procedures and Health & Safety polices. Support with the smooth running & development of the IT department. Technical Skills Required: 2ndLine IT Support Engineer. Education Sector experience preferred. MDM - JAMF or similar InTune etc. MacOS & iOS devices - support experience. Google Workspace - Office & Email Support. Support of End More ❯
Eaglescliffe, County Durham, United Kingdom Hybrid / WFH Options
CRG TEC
2ndLineEngineer (MSP) Teesside £28 - 35k plus benefits Hybrid The Opportunity for you Are you currently working at 2ndline at an MSP, and looking to join a company that offers training, development, and progression? Or are you looking to actually contribute to an MSP where your ideas are heard and … bring ideas to the table? Then this is the job for you. As a 3rd lineengineer, you ll be based in the Teesside office for this MSP. These have recently won contracts and in turn, needs to grow out their team. This MSP has seen employees progress from apprentices right the way through to directors … d be looking for an engineer who's got their finger on the pulse by way of new tech within the industry. This role is for a 2ndlineengineer who may have hit a glass ceiling in their current company and wants to progress their career. You ll need to have a More ❯
Stockton-on-Tees, County Durham, United Kingdom Hybrid / WFH Options
CRG TEC
2ndLineEngineer (MSP) Teesside £28 - 35k plus benefits Hybrid The Opportunity for you… Are you currently working at 2ndline at an MSP, and looking to join a company that offers training, development, and progression? Or are you looking to actually contribute to an MSP where your ideas are heard and … bring ideas to the table? Then this is the job for you. As a 3rd lineengineer, you’ll be based in the Teesside office for this MSP. These have recently won contracts and in turn, needs to grow out their team. This MSP has seen employees progress from apprentices right the way through to directors … d be looking for an engineer who's got their finger on the pulse by way of new tech within the industry. This role is for a 2ndlineengineer who may have hit a glass ceiling in their current company and wants to progress their career. You’ll need to have a More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
WSR (Working Solutions Recruitment Services)
WSR are looking for a hybrid 2ndLine IT Support Engineer to join the team of our esteemed client based in Central London. Reporting to : IT Manager Location: Client Site (Face-to-Face Support) - London (rotating 1 week in office, 1 week remote working) Salary: £42K + Personal development opportunities, Pension, Staff Treats, Annual bonus … go-to problem solver when tech hits a snag? Do you thrive in fast-paced environments where no two days are the same? We're looking for an experienced 2ndLine IT Support Engineer to deliver exceptional Tier 1 and Tier 2 support directly to our clients. 2ndLine IT Support Engineer … problems Installing, repairing and configuring hardware, software and peripherals Maintaining and modifying networking equipment and systems Researching new technologies and recommending enhancements Supporting IT projects—from design to implementation 2ndLine IT Support Engineer Qualifications, Experience and Attributes: You’re confident, client-focused and technically sharp, with: Strong hands-on experience with Windows 10 and More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Adria Solutions
2ndLine Support Engineer Our client is a well-established Managed Service Provider (MSP) supporting a wide range of SME clients across the UK.They deliver fully managed IT services, cloud infrastructure, and cybersecurity solutions with a strong focus on reliability, professionalism, and personal service. Due to continued growth, they’re seeking a capable and confident … 2ndLine Support Engineer to join their friendly, professional technical team. The Role The successful candidate will act as a key escalation point for 1st Line Engineers, providing hands-on technical support across Microsoft 365, Windows Server, networking, and endpoint environments. This is a client-facing role involving a mix of remote troubleshooting … as the role involves occasional travel to client sites — including London and the Lake District — and may occasionally require international travel to support global client operations. Key Responsibilities Deliver 2ndline remote and on-site support for client systems and users. Act as an escalation point for the 1st Line team, resolving complex issues. Support More ❯
2ndLine Support Engineer Our client is a well-established Managed Service Provider (MSP) supporting a wide range of SME clients across the UK. They deliver fully managed IT services, cloud infrastructure, and cybersecurity solutions with a strong focus on reliability, professionalism, and personal service. Due to continued growth, they’re seeking a capable and … confident 2ndLine Support Engineer to join their friendly, professional technical team. The Role The successful candidate will act as a key escalation point for 1st Line Engineers, providing hands-on technical support across Microsoft 365, Windows Server, networking, and endpoint environments. This is a client-facing role involving a mix of remote … as the role involves occasional travel to client sites — including London and the Lake District — and may occasionally require international travel to support global client operations. Key Responsibilities Deliver 2ndline remote and on-site support for client systems and users. Act as an escalation point for the 1st Line team, resolving complex issues. Support More ❯
TW3, Hounslow, Greater London, United Kingdom Hybrid / WFH Options
MFK Recruitment
2ndLine IT Support Engineer Hybrid Working - 4 days remote, 1 day on-site (Hounslow) We have an exciting opportunity for a 2ndLine IT Support Engineer to join a well-established and ambitious organisation. MFK Recruitment has successfully placed 45 IT professionals with this company over the past five … years, with 31 still working there today. The company is committed to helping its employees grow and progress, and many of our candidates have advanced quickly within the business. 2ndLine IT Support Engineer - Key Responsibilities Provide Level 2 technical support for servers, networks, and desktops, resolving issues efficiently and aiming for first-time fixes. … per week onsite at a school in Hounslow, London, with occasional visits to other client schools. A full, clean driving licence and access to your own vehicle are required. 2ndLine IT Support Engineer - Skills and Experience 2+ years’ experience working for an MSP or within the education sector. Experience in a customer-facing IT More ❯
Hounslow, Middlesex, England, United Kingdom Hybrid / WFH Options
MFK Recruitment
2ndLine IT Support Engineer Hybrid Working - 4 days remote, 1 day on-site (Hounslow) We have an exciting opportunity for a 2ndLine IT Support Engineer to join a well-established and ambitious organisation. MFK Recruitment has successfully placed 45 IT professionals with this company over the past five … years, with 31 still working there today. The company is committed to helping its employees grow and progress, and many of our candidates have advanced quickly within the business. 2ndLine IT Support Engineer - Key Responsibilities Provide Level 2 technical support for servers, networks, and desktops, resolving issues efficiently and aiming for first-time fixes. … week on-site at a school in Hounslow, London, with occasional visits to other client schools. A full, clean driving licence and access to your own vehicle are required. 2ndLine IT Support Engineer - Skills and Experience 2+ years’ experience working for an MSP or within the education sector. Experience in a customer-facing IT More ❯
Blackburn, Lancashire, England, United Kingdom Hybrid / WFH Options
Mexa Solutions LTD
1st/2ndLine Support Engineer £35,000 - £40,000 | Blackburn (Hybrid) | Evening/Night Shifts When most people are logging off, you’re just getting started. You’re the type of engineer who thrives on owning a problem end-to-end, whether it’s a password reset or an Intune policy that … s misbehaving at 2am. You’re confident across 1st and 2ndline support, and you don’t panic when something breaks, you calmly get stuck in and fix it. This is your chance to join a growing business that’s delivering impactful work across cloud, data, and digital transformation. You’ll play a key role in supporting … Night shifts (Mon-Fri: 12:00am to 8:30am) or Evening & Weekend shifts (Mon-Wed: 16:00pm - 12:30am, and Sat & Sun: 08:30 – 17:00) Variety : 1st and 2ndline support across a wide range of Microsoft cloud and on-prem tech Impact : Be the go-to contact during out-of-hours support, resolving issues, preventing More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
K3 Capital Group Ltd
days per week based at our Bolton & Manchester offices** We are seeking an experienced IT Support Engineer to join our internal IT Service Desk team and provide 2ndLine IT support to our end-users across the K3 Capital Group of companies. The ideal candidate will proactively resolve issues and complete requests, ensuring a seamless … be approachable with a can-do attitude, happy to answer questions and support other members of the team, sharing knowledge and expertise to enable them to develop Key responsibilities: 2ndLine IT Support: Provide desk side and remote 2ndline support to end-users, resolving technical issues and escalation issues effectively. Provide 2nd … other relevant Microsoft certifications are desired. ITIL Foundation certification v4.0 (preferred) Full UK driving licence Experience required: Proven experience with at least 2 years in a similar role providing 2ndline IT support. Strong knowledge of Microsoft Modern Workplace & Cloud technologies. Excellent communication and customer service skills. Ability to produce high-quality documentation. Experience in coaching and More ❯
Wimbledon, London, England, United Kingdom Hybrid / WFH Options
Xact Placements Limited
Job Title: 2ndLine Cloud Support Engineer (Microsoft Stack) Location: Wimbledon, London (Hybrid Working Options Available) Employment Type: Full-Time/Permanent About the Role: My client are looking for an experienced and proactive 2ndLine Cloud Support Engineer with a strong background in Microsoft technologies to join their growing … client-facing role where you'll support a variety of cloud-based environments, primarily Microsoft 365 and Azure, while also handling networking, security, and automation tasks. Key Responsibilities: Provide 2ndline support for cloud-based infrastructure and services, primarily within the Microsoft ecosystem (M365/Azure). Troubleshoot and resolve issues related to SharePoint Online , Teams, Exchange … language. Contribute to documentation, knowledge sharing, and process improvement initiatives. Occasionally assist with project-based work such as migrations or security audits. Essential Skills & Experience: Proven experience in a 2ndline support or similar technical role. Solid knowledge of Microsoft 365 services, particularly SharePoint Online . Experience dealing with account security breaches and recovery processes. Familiarity with More ❯
2ndLine IT Support Engineer. £40k + Benefits Package. Chiswick, London. Permanent. Onsite - Monday to Friday - 8.30am to 4.30pm. Must be Eligible to work in the UK. Education Sector experience preferred Leading School is seeking to secure a 2ndLine IT Support Engineer. The role holder will support Teachers & Students - up to 90 end … An external MSP will provide 3rd Line Support - the role holder will also partner with the external MSP. This is a standalone role at the School. Role: 2ndLine Support - Support Teachers & Students - up to 90 end users. Configuration of - MacOS, iPad OS, Chromebooks & Windows 11. Google Workspace for Education - Administration. MDM - JAMF or Intune … Managing, maintaining and developing IT Security & Compliance Policies. Align to school procedures and Health & Safety polices. Support with the smooth running & development of the IT department. Technical Skills Required: 2ndLine IT Support Engineer. Education Sector experience preferred. MDM - JAMF or similar InTune etc. MacOS & iOS devices - support experience. Google Workspace - Office & Email Support. Support of End More ❯
Fareham, Hampshire, England, United Kingdom Hybrid / WFH Options
Matchtech
We are seeking a skilled and customer-focused 2ndLine Infrastructure Engineer to join our dynamic IT team. In this key role, you'll be responsible for supporting, maintaining, and enhancing our core IT infrastructure while providing exceptional 2ndline support to internal users. If you're looking for a hands-on … Support and monitor virtual environments (VMware/Hyper-V). Perform system updates, backups, and patch management to ensure security and reliability. Assist with infrastructure scalability and capacity planning. 2ndLine Technical Support Deliver responsive 2ndline support for desktop, hardware, software, and network-related issues. Resolve escalated incidents and service requests, ensuring SLA … compliance. Collaborate with 1st line teams, vendors, and 3rd parties for advanced troubleshooting. Networking & Security Troubleshoot LAN/WAN, VPNs, wireless networks, and network devices. Support network security through monitoring tools, firewalls, and access control. User Support & Training Provide clear, user-friendly technical guidance and occasional training sessions. Ensure end-user systems are protected, patched, and up to More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
TurnerFox Recruitment
IT Support Enginee r -1st & 2ndLine Location: Derby -Hybrid after training -2 days from home Salary: 27-36k PA Negotiable dept on exp Are you an experienced IT Support Engineer looking to develop your career in a dynamic, customer-focused environment? We're looking for a talented 1st & 2ndLine … who enjoys troubleshooting, problem-solving, and helping people get the best out of their technology. Key Responsibilities for the role of IT Support Engineer: Provide 1st and 2ndLine IT support via phone, email, remote tools, and ticketing system. Diagnose and resolve issues across hardware, software, Office 365, Windows 10/11, Intune, and Azure. … Follow IT security, data protection, and backup policies at all times. Skills & Experience Required: Proven experience in IT Support/Helpdesk/Service Desk/Technical Support (1st and 2ndLine). Strong working knowledge of Microsoft 365/Office 365, Windows 10/11, Intune, and Azure AD. Familiar with Active Directory, Group Policy, and basic More ❯
2ndLine IT Support Engineer London Bridge, SE1 Hybrid (1 week office/1-week WFH) £38,000 £42,000 + training + bonus + perks Our client is a growing London-based MSP with a loyal client base and a reputation for going the extra mile. They re all about great service, teamwork and … continuous improvement and they re looking for a talented 2ndLine IT Support Engineer to join the journey. What You ll Do: You ll be the friendly face and trusted problem-solver for clients keeping systems running smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2ndlineMore ❯
London Bridge / Hybrid / WFH / SE1, Billingsgate, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
2ndLine IT Support Engineer London Bridge, SE1 – Hybrid (1 week office/1-week WFH) £38,000 – £42,000 + training + bonus + perks Our client is a growing London-based MSP with a loyal client base and a reputation for going the extra mile. They’re all about great service, teamwork and … continuous improvement — and they’re looking for a talented 2ndLine IT Support Engineer to join the journey. What You’ll Do: You’ll be the friendly face and trusted problem-solver for clients — keeping systems running smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2ndlineMore ❯
Surrey, England, United Kingdom Hybrid / WFH Options
Xact Placements Limited
2ndLine IT Engineer – Remote (MSP Environment, Occasional Travel) Location: Fully Remote (occasional travel to client sites across London, Surrey & Hampshire) Type: Full-time, Permanent Salary: Competitive + Benefits The Opportunity Join a long-established Managed Service Provider with over two decades of experience delivering top-tier IT support, cloud solutions, and infrastructure services across … the UK. We’re looking for a 2ndLine IT Engineer who thrives on technical challenges, enjoys solving problems, and takes pride in providing exceptional customer service. You’ll act as an escalation point for 1st and 2ndline issues, tackle a variety of on-prem and cloud-based environments, and contribute More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
2ndLine IT Support EngineerLondon Bridge, SE1 – Hybrid (1 week office/1-week WFH)£38,000 – £42,000 + training + bonus + perks Our client is a growing London-based MSP with a loyal client base and a reputation for going the extra mile. They’re all about great service, teamwork and continuous improvement — and … they’re looking for a talented 2ndLine IT Support Engineer to join the journey. What You’ll Do: You’ll be the friendly face and trusted problem-solver for clients — keeping systems running smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2ndline technical support More ❯
Fareham, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
Role: 2ndLineEngineer Location: Whiteley (Hybrid) Salary: £35,000 - £40,000 Leading MSP | Hybrid Working | Multiple Roles Available | Cloud & Project Exposure Were working with a fast-growing MSP based in Portsmouth , known for delivering outstanding IT support, infrastructure, and cloud solutions to a wide range of clients. As part of their ongoing expansion, theyre … hiring multiple 2ndLine Engineers to join their high-performing technical team. This is a hybrid role , offering a blend of remote flexibility and collaboration in a modern, team-driven environment. Youll take ownership of escalations, work across diverse client infrastructures, and gain hands-on experience with Microsoft 365, Azure, virtualisation, and networking all while progressing toward … 3rd Line, projects, or cloud-focused roles . If youre looking for an MSP that values technical excellence, career growth, and genuine work-life balance this is the one. Required Skills: Proven experience supporting Windows Server, Microsoft 365 & Active Directory Solid understanding of networking fundamentals DNS, DHCP, VPNs, firewalls Exposure to virtualisation (Hyper-V/VMware) Excellent troubleshooting More ❯
Burgess Hill, Sussex, United Kingdom Hybrid / WFH Options
SER Limited
2ndLine IT Support Engineer Burgess Hill Up to £35,000 + Hybrid! We re working with a leading Microsoft Cloud specialist based in Burgess Hill, who are looking for a talented 2ndLine IT Support Engineer to join their growing team. You ll be supporting a wide range of More ❯
Burgess Hill, West Sussex, England, United Kingdom Hybrid / WFH Options
SER (Staffing) Ltd
2ndLine IT Support Engineer – Burgess Hill – Up to £35,000 + Hybrid! We’re working with a leading Microsoft Cloud specialist based in Burgess Hill, who are looking for a talented 2ndLine IT Support Engineer to join their growing team. You’ll be supporting a wide range of More ❯
Bournemouth, Dorset, South West, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
Role: 2ndLineEngineer (Fintech/Web3 Start-Up) Location: Bournemouth (Hybrid) Salary: £32,000 - £38,000 FinTech/Crypto Start-Up | Next-Gen Tech | Multiple Roles Available | Huge Growth Potential Were partnered with a cutting-edge FinTech and Crypto start-up based in Bournemouth , pushing boundaries in digital assets, blockchain, and next-gen financial … technology. Theyre scaling fast and hiring multiple 2ndLine Engineers to strengthen their growing technical operations team. Youll be working in a high-energy, collaborative environment , supporting mission-critical systems while gaining hands-on exposure to cloud, automation, and blockchain-based infrastructure . Expect to work with talented engineers and developers who are building products that are … driven tech stacks Paid training & certifications to boost your career Private healthcare, 25 days holiday + BH Regular socials, tech talks & team events Fast-track progression into 3rd Line, Projects, or Cloud Engineering If youre ready to be part of a FinTech revolution and grow your career with one of Bournemouths most exciting tech start-ups, click APPLY More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Crimson
Infrastructure Support Engineer - 2ndLine/Azure/DevOps - Birmingham (Kings Norton) Hybrid working - This role will be mostly onsite working with the option to work from home 1-2 days per week. Salary : £35K - £45K DOE We're looking for an Infrastructure Support Engineer to join our Birmingham based client, supporting a … for infrastructure & DevOps Drive automation and cloud operations Skills Required Essential Windows Desktop and Server administration (setup, maintenance, troubleshooting) MSSQL tuning and troubleshooting Proven experience in 2 nd line or infrastructure support dealing with complex client problems Interest in DevOps practices, automation and CI/CD pipelines Desirable Azure Cloud services SaaS platform or migration experience. Hands-on More ❯
We are currently looking to recruit a 2ndLine IT Support Engineer on a permanent basis for a expanding managed service provider. Your main role will be to provide end user support to a dedicated customer site however occasionally supporting other customers across the region both onsite and remotely from home. You will have a More ❯
Stockport, Bramhall, Greater Manchester, United Kingdom Hybrid / WFH Options
4M Recruitment
We are currently looking to recruit a 2ndLine IT Support Engineer on a permanent basis for a expanding managed service provider. Your main role will be to provide end user support to a dedicated customer site however occasionally supporting other customers across the region both onsite and remotely from home. You will have a More ❯