Patch Management Analyst
- Hiring Organisation
- HCLTech
- Location
- City of London, London, United Kingdom
maintaining accurate patch records, under the direction of L2 engineers. KEY RESPONSIBILITIES • Co-ordinate and track network device firmware/software patching activities (Cisco IOS/IOS-XE, Juniper JunOS, Aruba, Palo Alto) as per approved change records. • Perform pre-patch tasks: verify device backups, confirm maintenance window … show version, copy commands, reload). • Awareness of device backup processes (TFTP/SCP configuration backups). • Basic knowledge of network management systems (SolarWinds, CiscoWorks, or similar). • Ability to follow detailed step-by-step patching runbooks. • Understanding of ITSM change management and maintenance window concepts. SOFT SKILLS & COMPETENCIES • Accurate ...