IT Applications Analyst
- Location
- City Of London, England, United Kingdom
business stakeholders to ensure our systems are used effectively. Our application estate comprises a mixture of SaaS platforms and Azure‐hosted client / server applications, and you will play an integral role in ensuring their stability, performance and continual improvement following established ITIL change … release management processes. The responsibilities Support & Operations Ownership of incidents, problems and service requests at 2nd / 3rd line. Managing vendor escalations for SaaS and third‐party hosted applications. Monitoring application health, availability, performance and security. Application Lifecycle & Upgrades Planning, testing and implementing upgrades and patches. Maintaining configuration, integrations ...