CX Transformation Specialist - Product & Experience
- Hiring Organisation
- Capco
- Location
- United Kingdom
- Employment Type
- Full Time
shape new products, propositions, services or business models. Knowledge of CRM, customer engagement platforms or customer service technologies such as Salesforce, Microsoft Dynamics, ServiceNow, Genesys or NICE is advantageous. Understanding of AI-enabled customer experiences, intelligent automation or emerging digital capabilities. Strong analytical, problem-solving and stakeholder management … hours of training annually, including workshops, certifications and e-learning, supported by a dedicated Business Coach from day one. Healthcare Access: Convenient online GP services. Extra Perks: Wellhub (Gympass), travel insurance, Tastecard, season ticket loans, Cycle to Work and dental insurance. Inclusion at Capco We’re committed ...