23 of 23 Remote/Hybrid Permanent IT Services Manager Jobs

Role: IT Services Support Manager Salary: Up to £47,000 per annum (DOE) Location: Hybrid - Hampshire (2-3 days per week on-site + on-call rota) We're looking for an experienced IT Services Support Manager to play … leadership role in delivering secure, resilient, and high-performing IT services across a large organisation. This position combines technical leadership, service delivery, and strategic planning , making it ideal for a senior IT professional who can shape architecture, drive standards, and lead continuous improvement ...

Account Manager (IT Services – MSP) – London, Hybrid - £45k - £50k + OTE + excellent benefits Are you a high-performing tech relationship builder ready to own a thriving portfolio? A rapidly growing, well-established London MSP is looking for a dynamic Account Manager. This … relationship management, client, client growth, accounts, portfolio management, upsell/cross-sell sales, service delivery, ROI, MSP, IT Support, IT Services, Hybrid, London, Central London ...

Lead IT Service Manager Pay of £75,026, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you ready to lead a critical digital service that supports thousands of colleagues every day? Join DWP Mobile Services as a Lead IT Service Manager and play a key role in shaping how a high-profile, business-critical service is delivered, improved, and trusted across the organisation. DWP Mobile Services enables more than 18,000 colleagues to work securely and effectively wherever they ...

form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery of our support services. You will … manage a team of Service Managers and 2nd Line Technicians to their full potential. Duties Include: Identify and mitigate risks which could impact our services, performance or compliance. Produce and interpret departmental KPI reports to assess operational performance, monitor efficiency, identify risks, and recommend improvements to support department objectives. ...

IT Service Manager The Role This is an opportunity for you to join us as a Service Manager, becoming part of an established service management team responsible for the day-to-day operation of our business-as-usual support services. This role includes line … management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively and smoothly. As a Service Manager, you will be helping maintain our key performance indicators, service levels, and promote excellent customer service. You will produce and analyse customer reports, ensuring data ...

Senior Project Manager- Financial Services Hybrid (Tunbridge Wells) Up to £65,000 + Benefits An exciting opportunity for a Senior Project Manager to lead a significant technology transformation programme within a regulated organisation. The Role You will deliver a major programme involving technology platforms, vendor … Experience delivering IT/technology change projects Exposure to system implementation and data migration Strong stakeholder and supplier management Background in financial services or regulated environments preferred Package Up to £65,000 4-day working week Hybrid working Excellent benefits Reasonable Adjustments: Respect and equality are core ...

Lead IT Service Manager Pay of £75,026, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you ready to lead a critical digital service that supports thousands of colleagues every day? Join DWP Mobile Services as a Lead IT Service Manager and play a key role in shaping how a high-profile, business-critical service click apply for full job details ...

major enterprise/regulated clients Influence : Act as a trusted advisor, not just a delivery manager Growth : Clear progression as the Managed Services function scales Impact : Help shape standards, processes, and ways of working What’s the role really about? This isn’t just BAU service delivery. … take ownership of key client relationships post-transition, ensuring services are not only stable, but continuously improving. You’ll be: Leading service reviews and strategic conversations Building relationships at multiple levels, including senior stakeholders Identifying risks, opportunities, and areas for improvement Driving higher standards across service delivery Less reporting. ...

seeking an experienced Service Delivery Manager to join our growing team and take ownership of service delivery operations across multiple customer sites. This is a hands-on leadership role where you will be responsible for managing service performance, supporting operational teams, driving continuous improvement, and ensuring exceptional customer … service professional with a strong customer focus, excellent stakeholder management skills, and a proven track record of delivering high-quality IT services within a structured service management environment. Key responsibilities: Manage and support the Team Lead in planning daily resources across OSS and IT Service ...

vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third‐party dependencies to identify single points of failure and inform resilience design Lead DR implementation and testing program: design automated … posture assessment approach; escalate remediation, negotiate contractual improvements or recommend contingencies/alternative sourcing. Develop and maintain dependency maps that capture application, cloud services, data flows and third‐party dependencies to identify single points of failure and inform resilience design. Collaborate with enterprise architecture, security/CISO, application owners ...

vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design Lead DR implementation and testing program: design automated … posture assessment approach; escalate remediation, negotiate contractual improvements or recommend contingencies/alternative sourcing. Develop and maintain dependency maps that capture application, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design. Collaborate with enterprise architecture, security/CISO, application owners ...

vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design Lead DR implementation and testing program: design automated … posture assessment approach; escalate remediation, negotiate contractual improvements or recommend contingencies/alternative sourcing. Develop and maintain dependency maps that capture application, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design. Collaborate with enterprise architecture, security/CISO, application owners ...

vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third‐party dependencies to identify single points of failure and inform resilience design Lead DR implementation and testing program: design automated … posture assessment approach; escalate remediation, negotiate contractual improvements or recommend contingencies/alternative sourcing. Develop and maintain dependency maps that capture application, cloud services, data flows and third‐party dependencies to identify single points of failure and inform resilience design. Collaborate with enterprise architecture, security/CISO, application owners ...

stakeholders in order to drive and maintain improvements in digital services. You and your role You will support the seamless transition of complex digital services into stable business-as-usual operations, ensuring minimal disruption while maintaining service quality and enhancing user experience across digital channels. You'll be empowered … processes, and acceptance criteria are in place. You will oversee the full lifecycle of service changes, managing evaluation and acceptance of new or updated services, while ensuring alignment with organisational policies and standards. Your role also involves producing clear, compliant documentation and maintaining control over change processes to support ...

stakeholders in order to drive and maintain improvements in digital services. You and your role You will support the seamless transition of complex digital services into stable business-as-usual operations, ensuring minimal disruption while maintaining service quality and enhancing user experience across digital channels. You'll be empowered … processes, and acceptance criteria are in place. You will oversee the full lifecycle of service changes, managing evaluation and acceptance of new or updated services, while ensuring alignment with organisational policies and standards. Your role also involves producing clear, compliant documentation and maintaining control over change processes to support ...

stakeholders in order to drive and maintain improvements in digital services. You and your role You will support the seamless transition of complex digital services into stable business-as-usual operations, ensuring minimal disruption while maintaining service quality and enhancing user experience across digital channels. You'll be empowered … processes, and acceptance criteria are in place. You will oversee the full lifecycle of service changes, managing evaluation and acceptance of new or updated services, while ensuring alignment with organisational policies and standards. Your role also involves producing clear, compliant documentation and maintaining control over change processes to support ...

stakeholders in order to drive and maintain improvements in digital services. You and your role You will support the seamless transition of complex digital services into stable business-as-usual operations, ensuring minimal disruption while maintaining service quality and enhancing user experience across digital channels. You'll be empowered … processes, and acceptance criteria are in place. You will oversee the full lifecycle of service changes, managing evaluation and acceptance of new or updated services, while ensuring alignment with organisational policies and standards. Your role also involves producing clear, compliant documentation and maintaining control over change processes to support ...

Hays are supporting a national organisation in Swansea to recruit a new IT service management role. This is a permanent position paying up to £50,000pa and hybrid working typically 3 days per week in Swansea. In the role, you will own and drive end-to-end problem … implementing permanent fixes with internal teams and suppliers. You will ensure effective post-incident reviews, maintain a knowledge base, and manage the full IT asset life cycle with a focus on optimisation, cost control, and compliance. You'll lead continuous service improvement initiatives to reduce repeat issues, enhance ...

employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Service Transition Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital ...

employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Service Transition Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital ...

employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Service Transition Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital ...

employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Service Transition Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital ...

employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Service Transition Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital ...