Belfast, County Antrim, Northern Ireland, United Kingdom Hybrid / WFH Options
Alexander Edward James Consulting Limited
Overview: Remote based My client are seeking an experienced Major IncidentManager to join them on a remote basis. You will be responsible for overseeing and managing all high-severity incidents, ensuring effective communication and coordination across stakeholders to restore services swiftly and efficiently. Key to this role will involve taking full ownership of major incidents, acting as … the central point of contact between service delivery teams and technical recovery resources. In addition to managing the incident lifecycle, you will also contribute to ongoing process improvements and help shape service enhancement initiatives within the team. Key Responsibilities: Take full ownership of all high-severity incidents from initiation to resolution. Assess and verify incident priority, updating and … reallocating as necessary. Determine the severity and impact of incidents to ensure appropriate escalation and response. Coordinate and communicate effectively throughout the incident lifecycle. Facilitate technical and management conference calls during incidents as required. Provide clear and timely updates to stakeholders throughout major incidents. Ensure timely progression of incidents in line with defined processes and service level agreements. Confirm More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Yolk Recruitment
Incident and Problem Manager ?? Newport (Hybrid Working) ?? £62,256 per annum + benefits What You'll Do: Step into a pivotal leadership role where you'll take ownership of incident and problem management across a critical national infrastructure environment. You'll oversee the governance of best practice frameworks, ensuring timely root cause analysis and preventative actions, while … external stakeholders, and delivering long-term value to the business. What You'll Bring: Solid experience in a management role within IT service delivery, with a strong focus on incident and problem management Hands-on knowledge of ITIL practices, especially around RCA and service improvement Familiarity with service management tools such as ServiceNow Proven experience working with external partners More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
APM Terminals
how it's done. At Maersk, one of the world's largest and most respected logistics and shipping companies, our Cyber team is pioneering a whole new approach to incident response. This isn't your typical SOC/CERT role: our combined fire team approach team is built on cutting-edge research and designed to drive change, resilience, and … seen before. Here, you'll be part of a dynamic team that works together to defend, adapt, and innovate with freedom and purpose. You won't just work on Incident Management; you'll help improve how it's done. Dive into purple teaming, create and refine world-class detections, shape change projects, and push the boundaries of what's … in innovative projects that allow you to bring your ideas to life, help shape the future of cybersecurity while developing new capabilities that enhance our operations. About the role: Incident Response and Leadership Lead incident management activities in response to all high priority cyber-security incidents, with the ability to remain calm and focused during crisis situations. Ability More ❯
Role: VP - Digital Forensics & Incident Response (DFIR) Manager Location: London (Hybrid working available) Salary: Up to £90,000 + benefits Sector: Cyber Security/Financial Services Overview A leading financial services organisation is seeking a VP-level DFIR Manager to lead its Digital Forensics and Incident Response (DFIR) team. This is a hands-on leadership role … focused on incident response, threat detection, and forensics within a complex, regulated environment. You'll be responsible for advancing the organisation's incident response capabilities, leading investigations, and driving threat detection maturity through development of use cases, threat intelligence, and vulnerability management. Key Responsibilities Lead the DFIR function, overseeing incident detection, investigation, and response activities. Develop and … investigations on systems, networks, and endpoints. Refine threat hunting and threat intelligence capabilities. Support and mature security monitoring use cases (SIEM, packet inspection, IOCs). Coordinate cross-functional security incident response with SOC, Threat Intelligence, and Red/Blue teams. Engage with technical and business teams on cyber risk reduction strategies. Contribute to vulnerability management and remediation plans. Required More ❯