Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
leading on a variety of infrastructure change tasks. The preferred candidate will have a range of knowledge and experience in the administration of a service based on Cisco and Microsoft products, and be an expert on Microsoft Windows Server (including services such as AD, DNS, DHCP & SCCM) and virtualisation (Hyper-V), while also having an understanding and interest … in Linux (Ubuntu/CentOS) and a desire to learn (if required) additional complementary technologies such as Microsoft Stack Technologies (SharePoint, SQL Server, Skype for Business/Teams), networking technologies and storage. Are you ready for your next career challenge? We operate a high paced and exciting collaborative working environment where the work you do is normally customer facing … of Linux system administration skills (Ubuntu/CentOS); Have good general knowledge of TCP/IP and networking technologies including load balancing and firewalls; Have good general knowledge of Microsoft stack technologies such as SharePoint, Skype for Business/Teams, MS SQL, MS System Centre, Office365, MS Exchange & CLI tooling such as PowerShell; Have good general knowledge of SAN More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
leading on a variety of infrastructure change tasks. The preferred candidate will have a range of knowledge and experience in the administration of a service based on Cisco and Microsoft products, and be an expert on Microsoft Windows Server (including services such as AD, DNS, DHCP & SCCM) and virtualisation (Hyper-V), while also having an understanding and interest … in Linux (Ubuntu/CentOS) and a desire to learn (if required) additional complementary technologies such as Microsoft Stack Technologies (SharePoint, SQL Server, Skype for Business/Teams), networking technologies and storage. Are you ready for your next career challenge? We operate a high paced and exciting collaborative working environment where the work you do is normally customer facing … of Linux system administration skills (Ubuntu/CentOS); Have good general knowledge of TCP/IP and networking technologies including load balancing and firewalls; Have good general knowledge of Microsoft stack technologies such as SharePoint, Skype for Business/Teams, MS SQL, MS System Centre, Office365, MS Exchange & CLI tooling such as PowerShell; Have good general knowledge of SAN More ❯
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line … technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other … cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and More ❯
Taunton, Somerset, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line … technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other … cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line … technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other … cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and More ❯
Open to respond to feedback and committed to self-development Strong analytical skills Experience & Qualifications: Required: At least six years' experience working in an IT support environment Proficiency in Microsoft MCP Nice-to-have: Microsoft MCSA, MCSE, MCP Citrix CCA, CCP, CCE VMWare/HyperV VCA, VCP, VCAP, VCIX, VCDX ITIL foundation IT related degree Valid driver's … license and access to own vehicle (possible travel in Edinburgh area) Technical Skills: Must have proficiency in: Microsoft Office Microsoft Windows client Microsoft Windows Server Active Directory DNS, DHCP Microsoft Exchange/Exchange Online Office 365 Remote Desktop VMWare ESXi Server Clusters and SAN topology HP, Dell Server, SAN and network hardware More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Candour Solutions
team members, promoting a culture of technical excellence. Lead resolution of escalated technical issues and serve as a key contact for complex IT problems. Diagnose and resolve issues across Microsoft Windows environments. Support the development and delivery of the company’s IT strategy. Contribute to infrastructure improvement projects and business continuity planning. Track and report on help desk KPIs … Key Skills & Experience: Essential: 5+ years' experience in Senior IT Support or 2nd/3rd Line roles. Experience of mentoring/supporting junior members of the team. Experience of: Microsoft 365 including Exchange, Teams, SharePoint, Intune, Azure AD. Windows Server and Desktop. Networking including TCP/IP, DNS, DHCP, VPNs, firewalls, switches. Cybersecurity and endpoint management best practices. Strong …/in smaller internal teams. Exposure to virtualisation (Hyper-V, VMware), cloud platforms (Azure, AWS), and backup solutions. Scripting and automation experience such PowerShell. Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or ITIL. Benefits: Bonus scheme based on company profit. Hybrid working pattern – 3 days in the office, 2 from home. Career progression. Exciting project involvement. Supportive More ❯
supporting on infrastructure and application changes in an Agile environment. You will have a broad range of knowledge and experience in the deployment and configuration of services based upon Microsoft and VMware products, having deployed virtual infrastructure within vSphere, and also within containers such as Tanzu Kubernetes, along with an extensive understanding and experience of associated Windows-based technologies. … and DHCP Monitoring, A/V, and backup tooling Good knowledge of Tanzu Kubernetes inc. the deployment and configuration of Kubernetes clusters and containerised workloads. Good general knowledge of Microsoft stack technologies such as MS SQL, MS System Centre, Office365, and CLI tooling such as PowerShell. Good general knowledge of TCP/IP and networking technologies including switches and … LAN environments including security boundaries and rulesets. Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft Windows 10 and 11 workstations. BASIC QUALIFICATIONS: Microsoft and VMware Certifications. Agile Foundation & Practitioner Certifications. ADDITIONAL ATTRIBUTES: Comfortable spearheading a team, leading and setting an example for other More ❯
supporting on infrastructure and application changes in an Agile environment. You will have a broad range of knowledge and experience in the deployment and configuration of services based upon Microsoft and VMware products, having deployed virtual infrastructure within vSphere, and also within containers such as Tanzu Kubernetes, along with an extensive understanding and experience of associated Windows-based technologies. … Operations) for monitoring, automation, and optimization of cloud environments. Good troubleshooting skills in VMware Cloud Foundation environments including identification and resolution of complex infrastructure issues. Good general knowledge of Microsoft stack technologies such as MS SQL, MS System Centre, Office365, and CLI tooling such as PowerShell. Good general knowledge of TCP/IP and networking technologies including switches and … LAN environments including security boundaries and rulesets. Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft Windows 10 and 11 workstations. BASIC QUALIFICATIONS: Microsoft and VMware Certifications. Agile Foundation & Practitioner Certifications ADDITIONAL ATTRIBUTES: Comfortable spearheading a team, leading and setting an example for other More ❯
About the role: We are currently seeking to recruit a Senior Microsoft Solutions Engineer to strengthen the Microsoft Services team. As a member of the team, the emphasis will be on providing high quality Microsoft solutions, technical services, and support to a diverse range of customers. The Senior Microsoft Solutions Engineer will also take responsibility for … third line ticket support, process documentation and project handover into support. This role has been created to support the expansion of the Microsoft Projects team and would suit a highly competent individual with strong communication & technical skills. *NOTE: The successful candidate will be required to complete a satisfactory DBS check. You will be responsible for: Microsoft solutions architecture … design, implementation, documentation, and training Providing Tier 3 server support for Windows Server 2016 and higher (Active Directory, Group Policy, File and Print Sharing, DNS, RDS, High Availability options) Microsoft 365 Support (Exchange Online, SharePoint, OneDrive for Business, PowerShell Online, Directory Sync and Identity Management) Device management with Intune, including Windows, macOS, Android, iOS, and iPadOS MDM Software packaging More ❯
Open to respond to feedback and committed to self-development Strong analytical skills Experience & Qualifications: Required: At least six years' experience working in an IT support environment Proficiency in Microsoft MCP Nice-to-have: Microsoft MCSA, MCSE, MCP Citrix CCA, CCP, CCE VMWare/HyperV VCA, VCP, VCAP, VCIX, VCDX ITIL foundation IT related degree Valid driver's … license and access to own vehicle (possible travel in Edinburgh area) Technical Skills: Must have proficiency in: Microsoft Office Microsoft Windows client Microsoft Windows Server Active Directory DNS, DHCP Microsoft Exchange/Exchange Online Office 365 Remote Desktop VMWare ESXi Server Clusters and SAN topology HP, Dell Server, SAN and network hardware More ❯
on managed service contracts Highlighting areas of service and technology for improvements Any other reasonable duties as required by the business Skills/Experience: Essential Active directory Systems & Tools: Microsoft Exchange, Windows Server (2019+), SharePoint (On-Premise), SQL Server, Microsoft Certificate Authority & Patch Management tools (e.g. ManageEngine Patch Manager) Infrastructure Management: Ideally VMWare Network & Security: LAN, WAN, VPN … DNS and network routing Ticketing system use Understanding of SLAs Desirable VMware Cloud Foundation VDI Environment Administration, Horizon preferred NSX Management Firewall administration, Fortinet preferred Linux OS preferably Ubuntu Microsoft Intune Microsoft EntraID Cloud Platforms: Microsoft Azure (Azure AD, IaaS, PaaS, Azure DevOps), Amazon AWS Understanding of Cyber Essentials + Qualities Team player who is driven and … loan Salary exchange benefits (ride2work, pension) Subsidised gym membership Employee referral scheme Role will be subject to an employment screening process and will require security clearance. Tagged as: hybrid, microsoft product support, system administrator More ❯
possess exceptional knowledge, drive, and passion. We pride ourselves on delivering exciting and impactful technology business-to-business and maintain high-level partner relations with top industry suppliers, including Microsoft, Dell, SonicWall and Cisco Meraki. As our company experiences rapid growth and looks toward future expansion, this position will continue to fulfil current and ongoing exciting projects and give … and its clients. Working to ISO 27001, 14001 and 9001 requirements and Trident's operating procedures. Qualifications and Skills - The successful candidate will require knowledge with the following technologies: Microsoft Windows Server operating systems (including AD, DNS, DHCP, Group Policy, etc.). Microsoft 365 (implementation, administration, and support), including Exchange Online Exchange. Online Protection, SharePoint Online, Teams and … OneDrive for Business, Microsoft Endpoint Manager (InTune and AutoPilot); and Microsoft Defender for Office 365. Microsoft Azure configuration, administration, and support. Configuration, administration and support of VMware and Microsoft Hyper-V. Networking principles including VLAN's, LAGS, VPN's and routing. Microsoft Office components such as Word, Excel, Outlook, etc. support. Configuration, administration and support More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
New Balance
inspired to shape the world of tomorrow by taking bold action today. JOB MISSION : As a Principal Collaborations Communications Engineer is responsible for the design, operation, and management of Microsoft Teams Direct Routing and enterprise voice infrastructure across New Balance's global offices. This role ensures seamless collaboration through robust administration, configuration, and troubleshooting of Microsoft Teams and … related unified communications technologies, spanning on-premises and cloud-based environments. MAJOR ACCOUNTABILITIES: Infrastructure Management: Administer and maintain Microsoft Teams, Direct Routing including session border controllers (SBCs), Telco gateways, load balancers, and SQL servers. Voice & Conferencing Systems: Configure and support enterprise voice routing, PSTN connectivity, MS Teams Rooms (MTR), Surface Hubs, SIP paging systems, analog gateways, and video conferencing … vendors to ensure high-quality service delivery. REQUIREMENTS FOR SUCCESS: Education & Experience: BS in Computer Science or related field. 8-12 years of IT experience, with 5+ years in Microsoft Teams and UC technologies. Deep knowledge of Microsoft Teams, SfB (2015+), Office 365, and M365 ecosystem. Advanced experience with VoIP, SIP trunking, Direct Routing, Operator Connect, E911, Quality More ❯
knowledge of IT support processes and service best practices. Excellent problem-solving and technical diagnostic skills. Experience mentoring junior support team members. Proficiency with hybrid IT environments. Expertise in Microsoft 365, Intune, Autopilot, Active Directory, Azure AD, and Exchange. Understanding of networking fundamentals and general IT infrastructure. Excellent interpersonal and customer service skills. Clear and professional written and verbal … communication in English. Experience in the financial services industry. Desirable Degree in IT, Computer Science, or a related field. Industry certifications (e.g., Microsoft, CompTIA). ITIL v3/v4 Foundation certification and/or experience in an ITIL-based environment. Familiarity with ISO27001 security standards and CIS benchmarks. Experience with Freshworks ticketing system. Exposure to tools/technologies such More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
Aventum Group
for summarising key business information to senior management (KPIs, metrics, patterns, trends, etc.). Keen to showcase and keep up to date with developments in enterprise BI tools, especially Microsoft Power BI People management and motivation experience. Specifically, with data management and analysis would be advantageous. Maintaining productive working relationships with all functions within the business Operations Implementation of … or large technical teams Experience of working to defined strategies and goals, taking ownership of the strategy Project Management and experience with software development methodologies such as Agile Excellent Microsoft Office skills – Excel (data manipulation, lookups, pivot tables, macros) and PowerPoint (Clear, concise, well-formatted reporting). Managerial and communication skills - ability to communicate technical issues to non-technical … of project management, change management and systems processes Strong interpersonal and presentation skills with the ability to influence others Skills and Abilities Platforms & Tools Cloud Computing platforms (ADLS Gen2), Microsoft Stack (Synapse, DataBricks, Fabric, Profisee), Azure Service Bus, Power BI, DeltaLake, Azure DevOps, Azure Monitor, Azure Data Factory, SQL Server, Azure DataLake Storage, Azure App service, Azure ML is More ❯
working with a leading organisation seeking a Modern Workplace Engineer to help drive their digital transformation journey. This is a hands-on role for someone with strong experience across Microsoft 365, Azure, and hybrid infrastructure. You'll play a key part in delivering Microsoft 365 migrations, implementing robust security and compliance solutions, and supporting a mix of cloud … and on-premise technologies. Key Responsibilities: Lead Microsoft 365 migrations (Exchange, SharePoint, OneDrive, Teams Phone) Support hybrid environments including Windows Server, VMWare, AVD, and Windows 10/11 Implement and manage tools such as Entra ID, Intune, MFA, Microsoft Defender, and Conditional Access Maintain backup and disaster recovery platforms (Azure Site Recovery, VEEAM, Acronis, Datto) Manage firewalls and … 3rd-line support and collaborate across teams to enhance digital workplace experiences What We're Looking For: 3+ years' experience in M365 migrations and infrastructure support Solid understanding of Microsoft security and compliance tools Experience with PowerShell, Entra ID, and Microsoft Defender Strong communication skills and a user-focused approach Desirable: Microsoft certifications (MS-500, AZ More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Interface Recruitment UK
3rd Line IT Engineer Company benefits and salary : Salary up to £45,000 Career development & opportunities Microsoft qualifications Mentoring opportunities Performance reviews Diverse community Workplace culture Flexible scheduling Flexible working from home Social events Company pension scheme Onsite parking Overtime Use of company vehicles 20 Days Holidays, plus bank holidays + Birthday Company laptop This role is suited for … SLAs Skill requirements: Strong understanding of configuration and installation of network devices and services (e.g., Switches, Firewalls, VPNs, QoS, VLANs) Experience with Cloud Technologies (Azure, AWS) Strong understanding of Microsoft Exchange/Office 365 Knowledge of subnetting and IP address allocation best practices Experience with hypervisors (HyperV, VMWare) Understanding of Backup technologies Experience in System Administration with Active Directory …/Group Policy Support experience in Microsoft Desktop environments Experience providing 2nd/3rd Line IT support, preferably in a helpdesk or MSP setting Excellent communication skills, both written and verbal Ability to work independently and under pressure Self-motivated with good time management Experience in customer-facing roles Ability to perform root cause analysis Technical documentation skills Professional More ❯
role will be responsible for implementing and maintaining robust security solutions across our Azure cloud infrastructure. You'll play a key role in ensuring compliance, hardening environments, and leveraging Microsoft's security tools to protect our systems and data. Key Responsibilities Security Architecture & Implementation Implement and maintain secure Azure architectures in line with best practices Develop and support cloud … security policies and technical standards Conduct security assessments, risk analysis, and contribute to security roadmaps Collaborate with teams to integrate security into CI/CD and cloud-native applications Microsoft Security Stack Configure and manage Microsoft Defender for Cloud, Defender for Endpoint, and Sentinel Deploy Microsoft Purview for compliance and information protection Manage Microsoft 365 Defender … Collaborate with our SOC and managed Sentinel provider on incident handling Compliance & Governance Help ensure compliance with ISO 27001, SOC 2, GDPR, and NIS2 Support configuration and monitoring in Microsoft Compliance Manager Maintain security documentation and assist in audit preparation Configure insider risk management, audit, and eDiscovery capabilities Track Secure Score and recommend improvements Incident Response & Monitoring Configure monitoring More ❯
Burton upon Trent, Staffordshire, United Kingdom Hybrid / WFH Options
PHD Mail Limited
maintenance of the Disaster Recovery (DR) solution for the business with regards to computer infrastructure, hardware, and software. Technologies Windows Server – 2019,2022, Hyper V Manager, Failover Cluster Manager Microsoft Azure/Office 365/Intune/MS Teams, Backup & Replication (Veeam) SQL Server, Vulnerability scanning (Nessus) Essential Skills Microsoft Multifactor Authentication, Demonstrable skills in both on-prem … individual An effective communicator & listener Ability to collaborate and adapt successfully Self-confident, demonstrating a proactive attitude & approach Essential for the Role A degree level education and/or Microsoft or other relevant certifications Azure & Office 365 certifications Desirable for the Role ISO 27001 Knowledge/Awareness Experienced with SIEM API usage Scripting – PowerShell, Python etc. Microsoft Volume More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
DataConnectivity Ltd | IT & Telecoms Solutions for Cambridgeshire
Background on Dataconnectivity At DataConnectivity, we deliver tailored managed IT solutions powered by trusted Microsoft technologies, including Microsoft 365, Windows 10/11, and the latest Microsoft Security Suite. Our mission is to empower small and medium-sized businesses (SMBs) by transforming their IT infrastructure into scalable, secure, and cost-effective systems. We help our clients boost … Hardware, equipment setup and refurbishment of existing Be able to go to customer sites to provide assistance when required Gain & Maintain working knowledge across the following technologies and solutions: Microsoft 365, Windows Server, Exchange Online, SharePoint Online Microsoft 365 Fundamentals Qualifications + Azure AD, Intune, Autopilot Windows 10/11, Hyper-V, Virtual Machines SQL Server, AWS Lightsail … 3CX VoIP Systems Networking: VLANs, WAN/LAN, DNS, TCP/UDP Firewalls and switches: Unifi, Aruba, WatchGuard, Cisco Security tools, antivirus solutions Veeam Backup & Replication (including Microsoft 365 backup) PowerShell scripting for automation and efficiency Skills & Experience Essential Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical users Proactive and More ❯
Oxfordshire, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
in maintaining and improving client infrastructure, mentoring junior staff, and liaising directly with clients to provide strategic and technical guidance. Key Responsibilities Provide advanced technical support across Windows Server, Microsoft 365, Azure, networking, and security. Act as final escalation for 2nd and 3rd line issues from the Service Desk. Lead infrastructure projects including migrations, upgrades, and cloud transformations. Troubleshoot … Essential Skills & Experience Minimum 5 years in a 3rd Line or senior technical support role within an MSP environment. Strong expertise in: Windows Server (2016/2019/2022) Microsoft 365 (Exchange Online, Teams, SharePoint) Azure IaaS, AAD, and hybrid setups Hyper-V and/or VMware virtualization Advanced networking (Firewalls, VLANs, VPNs, Routing) Proven experience with scripting (PowerShell … service delivery in an MSP context. Excellent troubleshooting and diagnostic skills across a broad range of technologies. Ability to communicate complex technical concepts to non-technical stakeholders. Desirable Qualifications Microsoft certifications (e.g., MS-100, AZ-104, AZ-305) VMware VCP or Hyper-V certifications Cisco (CCNA or higher) ITIL Foundation Security certifications (e.g., CompTIA Security+, MS SC-900, CISSP More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
CET Structures Limited
CET is seeking an experienced Senior Technical Engineer with a strong focus on Microsoft Azure cloud to join our Technology team and take a lead role in supporting and improving CET's internal systems and cloud infrastructure. This is a hands-on, technically demanding role, providing expert 3rd line support and driving the optimisation of our Microsoft … organisation. Role and Responsibilities Provide 3rd line technical support for all internal systems and services, resolving complex issues escalated by the Service Desk. Administer and optimise services within the Microsoft 365 stack Act as a key escalation point for high-impact incidents, ensuring timely resolution and root cause analysis. Monitor system and service performance, proactively identifying and resolving issues … with the IT & Security Manager. Provide Training to 1st and 2nd line support staff to improve service quality Essential Skills Proven 3rd Line Support Experience with strong focus on Microsoft 365 stack Strong knowledge of managing Azure AD, conditional access, virtual networks, MFA, SSO, Identity management and subscription governance. In-depth experience administering Exchange Online, SharePoint, Teams, Intune and More ❯
Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end-user computing, device management … hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. We value flexible working … e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI APIs) into workspace tools and processes to enhance digital workflows and employee interactions. You'll use AI/ML techniques to build predictive maintenance models for device More ❯
Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end-user computing, device management … hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. We value flexible working … e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI APIs) into workspace tools and processes to enhance digital workflows and employee interactions. You'll use AI/ML techniques to build predictive maintenance models for device More ❯