Level 3 Helpdesk Technician
- Hiring Organisation
- Apogee Corporation**
- Location
- Maidstone, Kent, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
challenges Good understanding of solution architecture (load balancing, server queue distribution) Strong knowledge of basic network terms and topology (router, IP addressing, DNS, SMTP, SNMP, IPV4, SMB, WAN, VPN) Able to troubleshoot advanced features of solutions like PaperCut, Equitrac, SafeQ/SafeCom (e.g., Clustering/HA) Competent in Windows