10 of 10 Remote/Hybrid Permanent Service Desk Support Jobs

IT Service Desk and Support Manager

Location
Newcastle upon Tyne, England, United Kingdom
## IT Service Desk and Support ManagerApplylocations: Cobalt Business Park, Newcastle Upon Tynetime type: Full timeposted on: Posted 5 Days Agotime left to apply: End Date: August 16, 2026 (9 days left to apply)job requisition id: JR887**Job Posting Title**IT Service Desk and Support Manager**Salary Band**Competitive**Job Description****About the Role**As a leader within our Service Desk operation, you will be responsible for ensuring the service is responsive, customer-focused and continually evolving to meet the needs of the organisation. As an experienced ...

1st Line Service Desk Engineer / IT Support Analyst

Hiring Organisation
Smartsearch Recruitment
Location
Caerphilly, Gwent, United Kingdom
Employment Type
Permanent
Salary
£30000/annum Excellent benefits
Line IT Support Engineer/Service Desk Analyst | Salary: £30k + excellent benefits | Caerphilly area | Initially office-based, moving to hybrid working. A growing Managed Services Provider is looking for a customer-focused 1st Line IT Support Engineer/Service Desk Analyst to join … services team in Basingstoke. This opportunity would suit someone with experience as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer or IT Support Technician who enjoys solving problems and supporting users in a fast-paced environment. You’ll provide front ...

1st Line IT Support - Service Desk

Hiring Organisation
Hays Specialist Recruitment Limited
Location
North Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
£29,000 - £32,000 per annum
Service Desk Analyst - 1st Line Salary - £29,000 Basic + Bonus York | Hybrid Working We're seeking a customer-focused IT Service Desk Analyst to provide first-line support across a busy and growing organisation. Key Responsibilities Act as the first point of contact … support requests. Log, troubleshoot and resolve IT incidents and service requests. Manage user accounts, system access and IT equipment. Escalate complex issues to specialist teams. Deliver excellent customer service and meet SLA targets. What We're Looking For Strong customer service and communication skills. Knowledge ...

Service Desk & Support Leader - Data-Driven, Hybrid London

Location
Essex, England, United Kingdom
VIQU IT partnered with a leading financial services organisation to hire a Service Desk & Support Manager in London. The role focuses on transforming an established service desk, shaping a data-led approach, and developing the team with strong coaching and mentoring. You will lead ITSM ...

London Hybrid: 2nd Line Service Desk Engineer - US Support

Location
City Of London, England, United Kingdom
Odgers is seeking a 2nd Line Service Desk Engineer in London (Hybrid) to support US operations. You’ll provide high-quality IT support, resolve incidents across Microsoft 365, Entra ID, and endpoint management, and troubleshoot networking issues while collaborating with security and infrastructure teams. You will … work a 1pm–9pm shift with flexibility, handling tickets, documenting resolutions, and driving service improvements in a fast-paced, client-focused environment. #J-18808-Ljbffr ...

London Hybrid 2nd Line Service Desk Engineer – US Support

Location
City Of London, England, United Kingdom
Odgers Interim is seeking a 2nd Line Service Desk Engineer in London (Hybrid) to support US operations with 1–9pm shifts. You will provide high-quality technical support, investigate and resolve issues across Microsoft 365, Entra ID and endpoint management, and collaborate with infrastructure, security ...

London Hybrid: 2nd Line Service Desk Engineer (US Support)

Location
City Of London, England, United Kingdom
Odgers seeks a 2nd Line Service Desk Engineer to join our London-based Technology team on a hybrid basis, supporting US operations with flexible 1pm–9pm shifts. You will diagnose and resolve incidents, manage Microsoft 365, Entra ID and Intune, and work across ITSM processes to maintain high … service quality. The role requires strong communication, independent working style, and a customer-first mindset, with exposure to networking and endpoint management across multiple offices. #J-18808-Ljbffr ...

Senior Service Desk Analyst | Hybrid IT Support Lead

Location
Stroud, England, United Kingdom
Stroud District Council is seeking a Senior Service Desk Analyst to join the ICT team at Ebley Mill, Stroud. The role focuses on delivering expert technical support across a range of ICT services, resolving issues, and mentoring junior staff to uphold high customer service standards. ...

Senior Service Desk Lead - IT Support & Cloud (Remote)

Location
Manchester, England, United Kingdom
Methods Business and Digital Technology Limited is seeking a Principal Service Desk Analyst to resolve incidents across the information system lifecycle, escalating where needed and guiding junior team members. You will join a UK-based team supporting customers and internal staff with a focus on timely, accurate responses ...

Service Desk Manager — Lead AI-Enabled Support (Hybrid)

Location
Devizes, England, United Kingdom
Experience in ITSM, service delivery and leading teams, plus ITIL 4 Foundation, are essential. This hybrid role offers development opportunities and a commitment to safeguarding the community. #J-18808-Ljbffr ...