1 to 25 of 53 Remote/Hybrid Permanent Support Analyst Jobs

summary We are seeking a skilled IT Support Analyst to join our dynamic IT team. The successful candidate will be responsible for providing technical assistance and support to end-users, ensuring the efficient operation of systems, software, and hardware. The IT Support Analyst will play … diagnosing and resolving technical issues, maintaining IT infrastructure, and delivering exceptional service to our colleagues. Main duties of the job Responsibilities: End-User Support: Respond to user queries and issues through various channels, including phone, email, and in-person. Diagnose and troubleshoot hardware, software, and network problems to resolution. ...

Support Analyst – Law Firm Brighouse, West Yorkshire Full Time | Permanent | Office Based/Hybrid After Probation An excellent opportunity has arisen for an experienced IT Support Analyst to join the in-house IT team of a leading Legal 500 law firm based in Brighouse. Supporting approximately … users across 12 offices, you will provide responsive first-line and second-line technical support across the business, helping to ensure colleagues have access to reliable, secure and efficient IT systems. This is a varied role combining IT service desk support, desktop support, user administration, hardware deployment ...

Support Analyst Renowned global law firm with an exciting growth trajectory is seeking a proactive and customer focused IT Support Analyst to join the firm’s IT department in Liverpool. In this role, you will be first point of contact for all IT-related queries across … firm, providing face-to-face and remote technical support to Lawyers and Business Services professionals in a fast-paced and rewarding environment. What’s on Offer: Salary to £34,000 Hybrid working (3 days office/2 days remote) Fantastic employee benefits Liverpool Office IT Support Analyst ...

Support Analyst | Liverpool | £30,000 - £34,000 Are you an experienced IT Support Analyst who enjoys providing hands-on, face-to-face support and taking ownership of technical issues through to resolution? We’re recruiting an IT Support Analyst to join … Albert Dock, Liverpool Hybrid working: 3 days per week in the office Hours: Monday to Friday, 9:30am - 5:30pm 1st and 2nd line support environment What’s on offer: Hybrid working with a great Liverpool waterfront location Exposure to a broad Microsoft technology environment Opportunity to support ...

Application Support Analyst Chorley Hybrid Working Application Support | SQL Databases | Deployment | Configuration | Software Support Are you a proactive and customer-focused Application Support Analyst looking to join a dynamic technical services team? This advanced solutions provider, based in Chorley, is seeking a motivated individual … support critical business systems for their clients. With a hybrid working model, you'll enjoy the flexibility of working remotely several days a week. Key Responsibilities: Provide application support for critical business systems to business customers. Deploy and configure software applications to meet customer needs, ensuring error-free ...

Technical Support Analyst £30,000 per annum | Hybrid | Leeds or Bradford Monday–Friday | Flexible coverage between 8am–6pm We’re looking for a Technical Support Analyst to join our growing SaaS environment and provide high-quality technical and application support to our customers. This … customer-facing technical support role where you’ll be the first point of contact for customers experiencing issues with our applications. You’ll investigate problems, provide clear guidance and work closely with Engineering, Product, Account Management and IT Service Delivery to ensure issues are resolved effectively. If you enjoy ...

Operations Support Analyst Central London | Hybrid Working £32,000 - £35,000 Permanent | Full Time | 35 Hours per Week My client is looking for an IT Operations Support Analyst to join their technology team in Central London. This is an excellent opportunity for an IT support … Identity & Access Management, Microsoft Entra ID, Microsoft 365 and Information Security. The successful candidate will play a key role in delivering high-quality IT support while ensuring users have secure, reliable and appropriate access to systems and services. This role combines hands-on technical support with responsibility ...

Graduate ServiceNow Support Analyst Competitive Salary | Derby (Hybrid) | Permanent We are continuing to invest heavily in our ServiceNow platform and digital transformation capabilities. As part of this growth, we are looking to appoint a Graduate ServiceNow Support Analyst on a permanent basis. This is an exciting … opportunity for a recent graduate looking to begin a career within technology, platform support, and enterprise applications. You'll receive hands-on training, work alongside experienced ServiceNow professionals, and gain exposure to one of the world's leading digital workflow platforms. Role Summary As a Graduate ServiceNow Support ...

Line IT Support Engineer/Service Desk Analyst | Salary: £30k + excellent benefits | Basingstoke | Initially office-based, moving to hybrid working. A growing Managed Services Provider is looking for a customer-focused 1st Line IT Support Engineer/Service Desk Analyst to join its services team … Basingstoke. This opportunity would suit someone with experience as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer or IT Support Technician who enjoys solving problems and supporting users in a fast-paced environment. You’ll provide front-line end-user ...

Centre. With a strong reputation for quality, innovation and customer service, the organisation continues to invest in its people, technology and operational processes to support sustained growth and business performance.As part of ongoing investment in its systems and infrastructure, an exciting opportunity has arisen for a Transactional Systems Support Analyst to join a growing and high-performing team. This is an excellent opportunity for a systems-focused professional looking to develop their career within a fast-paced and commercially driven environment, offering exposure to key stakeholders across Finance, Operations and IT, whilst playing an integral role ...

Graduate Customer Support Analyst Tech Stack: Salesforce, Intercom, Aircall, Confluence, Jira, Kibana, Postman - (Experience of ANY of these would be great) Market Leading Healthcare Company Established for over 12 years. Office Location: Surrey (GU postcode) Hybrid Working - Tuesday, Wednesday, Thursday in the office, Monday and Friday WFH Working … period) G.R.E. Recruitment Limited is delighted to partner yet again with a market leading Healthcare company who are looking to add a Graduate Customer Support Analyst to their growing Customer Success team. I am looking for a Graduate Customer Support Analyst who has experience of: Ensuring ...

opportunity has arisen for a Junior Application Support Analyst to join a highly established and rapidly expanding financial services organisation based in South Wales. The organisation is in an ambitious period of change and transformation, so this role offers great scope for career progression plus the opportunity … several interesting projects. This position offers hybrid working and can be based at either the central Cardiff or Newport offices. The Junior Application Support Analyst will help to maintain the stability, reliability and usability of critical business applications, while gaining hands-on experience across incident management, system monitoring ...

Application Support Analyst (Data Ops) Chorley (Hybrid Working) Salary: Up to £41k + Benefits An exciting opportunity has arisen for an experienced Application Support Analyst to join a growing software and services organisation operating within the UK utilities sector. This role offers the chance to work … within a collaborative Service Operations team, supporting critical billing and CRM platforms used by energy suppliers across the UK. Key Responsibilities Provide second-line support for billing and CRM system incidents and service requests. Perform complex data corrections and bulk updates using SQL and internal support tools. Escalate ...

Description: Customer Success and Support Analyst at everyLIFE Technologies Salary: £27,000 per annum, with salary reviewed on successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent Location: Hybrid: Farnborough head office and Remote Benefits: 25 days holiday, private medical cover with Vitality … Start date: ASAP Reporting to: Head of Customer Experience We are rapidly expanding our team and looking for a full-time Customer Success and Support Analyst to support our growing customer base. The Customer Support team are a multi-disciplined, technical and customer-driven team delivering ...

Title: Senior Trade Support Analyst Location: Chicago, IL (Hybrid) Our client is seeking a Trade Support Team Lead who will be a Senior member of the team who supports the Trade Support Supervisor in managing the Chicago desk whose responsibilities include providing 1st/2nd level … support to all Front Office, real-time trading and market data systems. This role is responsible for managing user and account setups, change/addition/deletion requests, Portfolio setups, market data reporting, exchange connections, exchange access setups, assisting in audit reporting, trouble shooting and anything additional that ...

Application Support Analyst Chorley Hybrid Working Application Support SQL Databases Deployment Configuration Software Support Are you a proactive and customer-focused Application Support Analyst looking to join a dynamic technical services team? This advanced solutions provider, based in Chorley, is seeking a motivated individual … support critical business systems for their clients click apply for full job details ...

Charles Recruitment are working with a client whom they hold a great relationship with and they are looking to hire a new permanent Support Analyst to join the growing business based in Lincoln. The business are currently in an excellent position with a number of high performing teams … they hope to attract a candidate excited by the prospect of working with their business. The role is a permanent position for a Support Analyst focussing on Application & Software Support to be based from their site in Lincoln, with hybrid working capability on offer. The role ...

Role: IT Support Analyst Location: Hampstead, North London/Remote Working Salary: Up to £35k depending on experience Full time: Mon – Fri 0900-1700 Reporting to: Head of Customer Support & Monitoring About us: GroupNexus is an established, leading operator in the parking management sector. We are innovative … simple: we seek like-minded, talented and ambitious individuals who want to be part of our exciting journey. About the role: The ANPR Technical Support Analyst role is responsible for providing first/second line support to both internal and external customers for a range of solutions. ...

Technical Support Analyst Norwich (Hybrid) | £31,000 + Bonus I'm delighted to be exclusively partnering with a growing SaaS business as they continue to expand their customer support function. This is an excellent opportunity for a personable and technically minded support professional who enjoys solving … problems, delivering exceptional customer service and helping customers get the very best from software solutions. Working within a collaborative team, you'll support customers throughout their journey, from onboarding and training through to ongoing technical support, troubleshooting and product adoption. This role offers a 35-hour working week ...

Senior 2nd Line Support Analyst | Hybrid About the Role We're recruiting a Senior 2nd Line IT Support Engineer for a large UK enterprise. This is a hands-on technical role supporting a large user environment, resolving escalated issues and contributing to IT projects and improvements. There … managerial responsibilities - the focus is on technical troubleshooting, ownership and development towards 3rd Line, Infrastructure, Networking or Cloud. Responsibilities Provide advanced 2nd line support and resolve escalated tickets within SLAs Troubleshoot Windows, Microsoft 365, Active Directory and endpoint issues Support Intune, Azure/Entra ID, Exchange, Teams ...

Product Support Analyst Location: Chelmsford, Essex (Hybrid – 1 day per week onsite, remainder remote) About the Role This is an exciting opportunity to launch your career in technology with a dynamic and growing team. As a Product Support Analyst , you’ll be working on cutting edge … liaising directly with clients to deliver an outstanding customer service experience while supporting key technology platforms. Key Responsibilities Provide first-line application support by responding promptly and professionally to user queries via phone, email, and ITSM tool, ensuring all issues are tracked through to resolution within agreed SLAs. Troubleshoot ...

Product Support Analyst Chelmsford, Essex Hybrid – 2/3 day onsite per week Are you passionate about technology and looking to start or develop your career in IT? We’re looking for a Product Support Analyst to join our growing team, supporting a technology platform within … London Market Insurance sector. You’ll provide first-line application support to clients, troubleshooting issues ranging from account access and password resets to application and API-related queries. You’ll also support user onboarding, manage incidents through an ITSM system and help maintain our knowledge base. ...

Title: Service Support Analyst (Level 2) Salary: £40k DoE Location: Aylesbury, with hybrid working A growing organisation is seeking a Service Support Analyst to provide first- and second-line IT support across the business. This role is responsible for ensuring reliable IT services, supporting … users, and contributing to the ongoing improvement of systems, security, and service delivery. Key Responsibilities Provide 1st and 2nd line IT support across incident, problem, change, and service request management (aligned to ITIL practices). Log, prioritise, troubleshoot, and resolve technical issues; escalate to third-party providers where required. ...

Microsoft 365 Administrator/IT Support Analyst Mon-Fri onsite in Debden IG10 Salary + pension scheme + health Free onsite gym & parking Offices are a 5 mins walk from Debden tube station (Central line) with close road links to M11/M25/A406/… reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software ...

Applications Support Analyst x2 - Business Systems - Health Care Leading UK health services provider, currently expanding at pace with a reputation for innovation and excellence and a strong values culture They urgently require a talented, dynamic Applications Support Analyst - Business Systems for a core programme to modernise … their business systems operations You will: Support, problem solve, maintain and develop their core business applications/systems end to end This involves: Core Business Systems, Rostering, HR/Payroll, ATS, Finance, BI In return, you will get the opportunity to contribute and develop further with a dynamic forward ...