12 of 12 Remote Permanent Support Team Leader Jobs

JOB TITLE : IT Support Team Leader (L1 Service Desk Team Leader) SALARY: £28,000 -£32,000 p/a (DOE) Location: Nottingham (Hybrid work available) Schedule: Monday to Friday (No weekend work) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts … adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We are currently looking for an IT Support Team Leader to manage a team of individuals within a busy helpdesk environment. You will be responsible for all relationships with your customers, focusing on getting the best out … of your team to hit all service level agreements. LOCATION : Nottingham – Hybrid JOB SPECIFICATION: IT Support Team Leader You'll be responsible for a team of colleagues within a busy helpdesk Helping the team come to resolutions on all incidents and requests received through our ticket system, phone or More ❯

IT SUPPORT TEAM LEADER WINCHESTER £41,064 TO £46,049 PER ANNUM THE OPPORTUNITY … We're supporting our well established and highly reputable client as they seek to appoint an inspiring IT Support Team Leader to lead the team responsible for their non-Microsoft enterprise platforms. This is a pivotal leadership role within the Digital Services department, offering the chance to drive innovation, shape enterprise platform strategy … and ensure that key business systems remain robust, efficient, and user-focused. As IT Support Team Leader, you'll work closely with the Head of Digital Services and senior stakeholders to oversee the support, development, and evolution of a diverse portfolio of applications. You'll combine strong technical insight with the ability to More ❯

IT SUPPORT TEAM LEADER WINCHESTER £41,064 TO £46,049 PER ANNUM THE OPPORTUNITY … We're supporting our well established and highly reputable client as they seek to appoint an inspiring IT Support Team Leader to lead the team responsible for their non-Microsoft enterprise platforms. This is a pivotal leadership role within the Digital Services department, offering the chance to drive innovation, shape enterprise platform strategy … and ensure that key business systems remain robust, efficient, and user-focused. As IT Support Team Leader, you'll work closely with the Head of Digital Services and senior stakeholders to oversee the support, development, and evolution of a diverse portfolio of applications. You'll combine strong technical insight with the ability to More ❯

Technical Support Team Leader Empower Teams. Elevate Support. Lead with Impact. We're on the hunt for a dynamic Technical Support Team Leader to drive service quality, streamline support operations, and champion a customer-first mindset. In this pivotal role, you'll shape and enforce service standards, collaborate … a d egree in Computer Science, IT, or a related field , and may also have advanced certifications such as ISTQB Test Manager or training in Agile methodologies. As a leader, you're decisive, proactive, and highly detail-oriented . You thrive under pressure, adapt quickly to change, and foster a collaborative, team-first culture. You're not … inspires others, embraces feedback , and is committed to continuous learning and improvement. THE ROLE We're looking for a proactive and experienced Technical Support Team Leader to oversee our support operations and drive service excellence. This role is key to ensuring incidents and problems are resolved efficiently, service levels are consistently met, and More ❯

Team Lead | £100K | London | Financial Services Overview A leading global business is seeking a Senior IM Support Team Lead to lead the support function for a complex Marketing IM software estate. This leadership role combines hands-on technical expertise with strategic oversight, giving you the opportunity to shape support services, partner with business stakeholders, and ensure the delivery of resilient technology solutions across trading, marketing, and operational processes. Role & Responsibilities Lead and mentor the IM Marketing Support team. Define and implement support strategy, policies, and processes. Manage ticketing, escalations, and vendor relationships. Collaborate on deployments, enhancements, and service introduction. Drive proactive monitoring, compliance, and … continuous improvement. Partner with business stakeholders to align technology with goals. Skills & Experience 5+ years’ experience in IM/software support. Proven experience leading technical support teams. Strong background in trading, risk, and back-office/ERP integration systems. Hands-on with CTRM/ETRM systems (e.g., Aspect) desirable. Proficient with data analysis and issue/SDLC tools More ❯

Team Lead | £100K | London | Financial Services Overview A leading global business is seeking a Senior IM Support Team Lead to lead the support function for a complex Marketing IM software estate. This leadership role combines hands-on technical expertise with strategic oversight, giving you the opportunity to shape support services, partner with business stakeholders, and ensure the delivery of resilient technology solutions across trading, marketing, and operational processes. Role & Responsibilities Lead and mentor the IM Marketing Support team. Define and implement support strategy, policies, and processes. Manage ticketing, escalations, and vendor relationships. Collaborate on deployments, enhancements, and service introduction. Drive proactive monitoring, compliance, and … continuous improvement. Partner with business stakeholders to align technology with goals. Skills & Experience 5+ years’ experience in IM/software support. Proven experience leading technical support teams. Strong background in trading, risk, and back-office/ERP integration systems. Hands-on with CTRM/ETRM systems (e.g., Aspect) desirable. Proficient with data analysis and issue/SDLC tools More ❯

Team Lead | £100K | London | Financial Services Overview A leading global business is seeking a Senior IM Support Team Lead to lead the support function for a complex Marketing IM software estate. This leadership role combines hands-on technical expertise with strategic oversight, giving you the opportunity to shape support services, partner with business stakeholders, and ensure the delivery of resilient technology solutions across trading, marketing, and operational processes. Role & Responsibilities Lead and mentor the IM Marketing Support team. Define and implement support strategy, policies, and processes. Manage ticketing, escalations, and vendor relationships. Collaborate on deployments, enhancements, and service introduction. Drive proactive monitoring, compliance, and … continuous improvement. Partner with business stakeholders to align technology with goals. Skills & Experience 5+ years’ experience in IM/software support. Proven experience leading technical support teams. Strong background in trading, risk, and back-office/ERP integration systems. Hands-on with CTRM/ETRM systems (e.g., Aspect) desirable. Proficient with data analysis and issue/SDLC tools More ❯

Team Lead | £100K | London | Financial Services Overview A leading global business is seeking a Senior IM Support Team Lead to lead the support function for a complex Marketing IM software estate. This leadership role combines hands-on technical expertise with strategic oversight, giving you the opportunity to shape support services, partner with business stakeholders, and ensure the delivery of resilient technology solutions across trading, marketing, and operational processes. Role & Responsibilities Lead and mentor the IM Marketing Support team. Define and implement support strategy, policies, and processes. Manage ticketing, escalations, and vendor relationships. Collaborate on deployments, enhancements, and service introduction. Drive proactive monitoring, compliance, and … continuous improvement. Partner with business stakeholders to align technology with goals. Skills & Experience 5+ years’ experience in IM/software support. Proven experience leading technical support teams. Strong background in trading, risk, and back-office/ERP integration systems. Hands-on with CTRM/ETRM systems (e.g., Aspect) desirable. Proficient with data analysis and issue/SDLC tools More ❯

Team Lead | £100K | London | Financial Services Overview A leading global business is seeking a Senior IM Support Team Lead to lead the support function for a complex Marketing IM software estate. This leadership role combines hands-on technical expertise with strategic oversight, giving you the opportunity to shape support services, partner with business stakeholders, and ensure the delivery of resilient technology solutions across trading, marketing, and operational processes. Role & Responsibilities Lead and mentor the IM Marketing Support team. Define and implement support strategy, policies, and processes. Manage ticketing, escalations, and vendor relationships. Collaborate on deployments, enhancements, and service introduction. Drive proactive monitoring, compliance, and … continuous improvement. Partner with business stakeholders to align technology with goals. Skills & Experience 5+ years’ experience in IM/software support. Proven experience leading technical support teams. Strong background in trading, risk, and back-office/ERP integration systems. Hands-on with CTRM/ETRM systems (e.g., Aspect) desirable. Proficient with data analysis and issue/SDLC tools More ❯

Team Lead | £95K | London | Financial Services Overview A leading global business is seeking a Senior IM Support Team Lead to lead the support function for a complex Marketing IM software estate.This leadership role combines hands-on technical expertise with strategic oversight, giving you the opportunity to shape support services … partner with business stakeholders, and ensure the delivery of resilient technology solutions across trading, marketing, and operational processes. Responsibilities Lead and mentor the IM Marketing Support team. Define and implement support strategy, policies, and processes. Manage ticketing, escalations, and vendor relationships. Collaborate on deployments, enhancements, and service introduction. Drive proactive monitoring, compliance, and continuous improvement. Partner … with business stakeholders to align technology with goals. Skills & Experience 5+ years’ experience in IM/software support. Proven experience leading technical support teams. Strong background in trading, risk, and back-office/ERP integration systems. Hands-on with CTRM/ETRM systems (e.g., Aspect) desirable. Proficient with data analysis and issue/SDLC tools (DevOps, JIRA, ServiceNow More ❯

Lead IT Support Technician Since 2007, this tech-led business has been transforming how food manufacturers and retailers manage their product lifecycles helping them design, price and deliver better food products, faster. As they continue to scale, theyre looking for a senior IT support professional to keep their growing infrastructure running smoothly and securely. Role Overview …/Remote (office in Bourne, Lincolnshire) Package: Competitive salary + benefits Industry: Technology/Food Software Solutions What Youll Be Doing: Acting as a Senior in the IT support operations, acting as the main escalation point for complex technical issues. Manage and prioritise support tickets, ensuring quick and effective resolution. Oversee day-to-day IT activities … from server maintenance and patching to endpoint management. Maintain accurate technical documentation and a clear knowledge base. Monitor key support metrics and identify opportunities to improve processes. Handle equipment inventory, procurement, and IT onboarding/off boarding. Deliver user training and develop support resources to build internal capability. Work closely with infrastructure and security teams on More ❯

Lead IT Support Technician Since 2007, this tech-led business has been transforming how food manufacturers and retailers manage their product lifecycles — helping them design, price and deliver better food products, faster. As they continue to scale, they’re looking for a senior IT support professional to keep their growing infrastructure running smoothly and securely. Role … Remote (office in Bourne, Lincolnshire) Package: Competitive salary + benefits Industry: Technology/Food Software Solutions What You’ll Be Doing: Acting as a Senior in the IT support operations, acting as the main escalation point for complex technical issues. Manage and prioritise support tickets, ensuring quick and effective resolution. Oversee day-to-day IT activities … from server maintenance and patching to endpoint management. Maintain accurate technical documentation and a clear knowledge base. Monitor key support metrics and identify opportunities to improve processes. Handle equipment inventory, procurement, and IT onboarding/off boarding. Deliver user training and develop support resources to build internal capability. Work closely with infrastructure and security teams on More ❯