18 of 18 Remote Permanent Support Technician Jobs

Application Support Technician Milnthorpe, Cumbria£30,000 - £35,000 (depending on experience)Do you enjoy helping people and solving problems? Are you looking for a rewarding role where you can build new skills and make a real difference in healthcare Whether you’re just starting your career in technology or want to take your customer service experience in … safely monitor patients with long-term conditions. Our software is used every day by healthcare teams to improve patient safety. We’re now looking for a friendly, motivated Application Support Technician to join our team. About the role In this people-focused role, you’ll support our customers by helping them use our software confidently and effectively. … you’re curious, enjoy learning, and are confident communicating with people. We’ll provide full training to help you build the technical skills you need. What you’ll do - Support customers by responding to queries and helping them get the most from our software- Troubleshoot issues and work with our team to resolve them quickly and effectively- Assist with More ❯

1st Line IT Support Technician (MSP) - North London - £28K NOTE: You must have a full UK Drivers licence & own vehicle - ESSENTIAL. Read on if you're looking to join a rapidly growing MSP that invests in you. The IT MSP specialise in IT Support, Cyber Security and VoIP telephony. You will be joining a team who foster … UK Driving licence and access to vehicle - absolutely essential Desirable: Prior experience in an MSP setting. Familiarity with supporting VoIP systems. Experience in Office 365 administration. Ability to provide support for Mac OSX. Basic proficiency in server administration tasks such as AD user account management and password resets. As a 1st Line IT Support Technician, you'll … exceptional customer service and technical support. This includes answering calls, providing remote assistance, and managing escalations effectively. You'll also have the opportunity to engage in on-site technical support when required, contributing to the overall success of the team. BENEFITS: Starting salary of up to £28,000 per annum 28 days holiday (incl. Bank Holidays) Hybrid working Performance More ❯

Senior IT Support Technician - MSP Location: Bracknell (Hybrid - 2 days in office) Salary: £33K-£38K DOE A growing and dynamic IT Managed Services Provider (MSP) supporting over 60 clients is looking for a Senior IT Support Technician to join their expanding team. This is a fantastic opportunity to work in a collaborative environment where your technical … skills will be valued and developed. You'll be reporting to the Service Delivery Manager and working closely with the technical team to deliver excellent IT support and consultancy services. The role involves a mix of remote and onsite support, project work, and mentoring junior team members. Key Responsibilities: Provide 2nd line support across Windows Server (on … prem & Azure), Active Directory, Group Policy, DNS, and RDS Troubleshoot Windows desktop issues and Microsoft 365 environments (Exchange, SharePoint, Teams, Teams Voice) Support and configure Hyper-V and virtualised environments Perform hardware diagnostics, repairs, and installations Use service desk tools (ConnectWise Manage ideal) to manage tickets and SLAs Monitor and maintain client systems and networks Assist with workstation setups More ❯

MF Telecom Services Job Vacancy : Junior IT Support Technician Job description Company Overview: MF Telecom Services is a 5 star rated business telecoms and IT support company specialising in Managed IT Services, Telephone Systems, Managed WIFI, Business Mobiles, Business Broadband, Cyber Security, and IT Support. MF Telecom Services is a responsive company. We listen to our clients … we can tailor our services to their business needs. We don't believe in 'off the shelf' packages, as every business is different. Position Overview: As a Junior IT Support Technician, you will play a crucial role in providing 1st line technical support for telecom and IT systems. Your responsibilities will encompass technical investigation, problem solving, and … where expertise may not be present. Required Skills/Accreditations: Ability to self-learn Experience in a customer facing role Problem Solving Skills Desirable Skills: Previous experience in IT support or related industry Experience with Microsoft 365 products Key Responsibilities: 1st Line Support: Respond to and resolve technical issues reported by customers, both remotely and on-site. Provide More ❯

MF Telecom Services Job Vacancy : Junior IT Support Technician Job description Company Overview: MF Telecom Services is a 5 star rated business telecoms and IT support company specialising in Managed IT Services, Telephone Systems, Managed WIFI, Business Mobiles, Business Broadband, Cyber Security, and IT Support. MF Telecom Services is a responsive company. We listen to our clients … we can tailor our services to their business needs. We don't believe in 'off the shelf' packages, as every business is different. Position Overview: As a Junior IT Support Technician, you will play a crucial role in providing 1st line technical support for telecom and IT systems. Your responsibilities will encompass technical investigation, problem solving, and … where expertise may not be present. Required Skills/Accreditations: Ability to self-learn Experience in a customer facing role Problem Solving Skills Desirable Skills: Previous experience in IT support or related industry Experience with Microsoft 365 products Key Responsibilities: 1st Line Support: Respond to and resolve technical issues reported by customers, both remotely and on-site. Provide More ❯

Senior IT Support Technician - MSP Location: Bracknell (Hybrid - 2 days in office) Salary: £33K-£38K DOE A growing and dynamic IT Managed Services Provider (MSP) supporting over 60 clients is looking for a Senior IT Support Technician to join their expanding team. This is a fantastic opportunity to work in a collaborative environment where your technical More ❯

IT Support Technician Salary: £24,000 to £27,000 per annum dependent on skills and experience Wingerworth, Chesterfield, S42 6QW Office based only no option for hybrid working Own transport and UK driving licence essential Job Description: Our client is a leading MSP with over 20 years experience, being founded back in 2001. Our aim: to help improve … such as Microsoft, OpenText & 3CX which puts us in a very enviable position in the market, enabling us to provide a huge variety of software & hardware options. Our IT Support & Management services make sure that not only are you receiving and using the best available, but that youre getting the most out of it maximizing your return of investment. … We are growing our team and are looking for an additional IT Support Technician. This is a solely in person role, with no option for remote working. Own transport is required. Commute to our offices in Wingerworth Chesterfield. Prior experience in a similar job is beneficial, but not entirely necessary, we care more about the individual rather than experience. More ❯

IT Support Technician Salary: £24,000 to £27,000 per annum dependent on skills and experience Wingerworth, Chesterfield, S42 6QW Office based only – no option for hybrid working Own transport and UK driving licence essential Job Description: Our client is a leading MSP with over 20 years’ experience, being founded back in 2001. Our aim: to help improve … such as Microsoft, OpenText & 3CX which puts us in a very enviable position in the market, enabling us to provide a huge variety of software & hardware options. Our IT Support & Management services make sure that not only are you receiving and using the best available, but that you’re getting the most out of it – maximizing your return of … investment. We are growing our team and are looking for an additional IT Support Technician. This is a solely in person role, with no option for remote working. Own transport is required. Commute to our offices in Wingerworth Chesterfield. Prior experience in a similar job is beneficial, but not entirely necessary, we care more about the individual rather than More ❯

IT Support Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity … for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm for IT … troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service More ❯

IT Support Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity … for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm for IT … troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service More ❯

on the application button. Boston Networks is a Managed IT Services Provider (MSP) specializing in all-inclusive technology outsourcing for small and mid-sized businesses. We deliver proactive IT support, security, and compliance solutions primarily through our remote Help Desk. *Position Overview* We are seeking an _*Experienced *_Support Technician to join our growing team. This role serves … as both first point of contact for client support requests and an escalation point for challenging issues. It requires both strong technical troubleshooting skills, effective communication and exceptional customer service. _*This is not an entry level position.*_ The ideal candidate has direct work experience at an MSP or multi-client environment and is highly comfortable working within the Microsoft … Collaborate with colleagues to provide the best customer resolution as efficiently as possible * Update and create documentation for clients and internal processes *Required Skills & Experience* * 1+ years of IT support experience at a Help Desk or Service Desk. Preferably a multi-client MSP * 1+ Years Troubleshooting and administering Microsoft Suite: Office, admin portals, Windows, security, Outlook/Exchange, Active More ❯

Job Introduction The Customer Support Engineer role is a tier 1 position and would suit someone with knowledge of warehouse flow and WMS/WCS systems. Someone who is looking to expand their knowledge and work with over 140 customers across the world to solve their WCS challenges. This primary purpose of the Customer Support Engineer WCS is … based in Market Harborough with a hybrid working set-up. WHAT YOULL BE HANDLING To provide 24hr * 7 day cover on a rotated shift pattern To provide professional telephone support to customers both internal and external To provide professional on line software support for WCS systems Manage and troubleshoot site-to-site and client-to-site VPNs using … appropriate tools. To manage the hotline ticket system for IT, Facilities and Controls To manage the support process on an integrated basis. Maintenance, support and monitoring of virtual environments. To work on ongoing issues to reduce the volume of calls. To provide effective communication to senior management and support colleagues. To maintain support desk documentation. To More ❯

Group. Job description: About Kantar Media & Barb Kantar Media supplies Audience Viewing Measurement Data to Barb Audiences Ltd (formerly known as the Broadcasters' Audience Research Board). Our Field Technician Team visits panel homes to install and maintain specialised monitoring equipment and software that accurately and securely collects this vital data, 365 days a year. The Role Reporting to … the Technical Services Manager, the Support and Product Technician plays a key role in driving the development, testing, and optimisation of metering hardware and software, including PM7 and Focal Meter devices. The role involves close collaboration with engineering and product teams, while also providing technical support to field technicians and investigating complex issues through targeted real-world … testing. Required profile: The ideal candidate will have experience in a support environment. An excellent communicator with exemplary customer facing skills, able to articulate solutions to current team members. Essential Skills & Experience Strong technical knowledge of PC hardware and software, including experience with Microsoft 365 (MSO365). Comprehensive understanding of core functions and operation of PM7 and Focal Meter More ❯

and/or escalation, monitoring and escalating tickets according to our SLA's and keeping users informed on status and progress of their tickets. This is an Azure Cloud Support Level 3 Apprenticeship whereby the successful candidate will complete up to 13 months practical work and 4 month end point assessment period. The qualifications you will earn include Information … Communication Technician Level 3 Apprenticeship, Microsoft Azure Fundamentals (AZ-900) and Microsoft 365 Fundamentals (MS-900). Responsibilities: Monitor the service desk mailbox and unassigned queue when assigned the task to ensure that emails and requests are actioned and responded to in a timely manner and adhere to any SLA’s set Call/chat handling for all inbound … customer contact to support new and existing ticket requests Assist in creating new or updating existing documentation Log all tickets and service requests reported via telephone, chat, email, or automatically generated Take ownership of specific tickets, ensuring that they are monitored, tracked and updated accurately and concisely throughout their lifecycle Carry out initial support and classification of tickets More ❯

Onsite IT Field Support Engineer who is a technically minded team player with good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a well-established IT Services Company based in the City of London. WORK WITH THE LATEST CLOUD SERVICES AND TECHNOLOGIES This role is focusing on the latest Microsoft cloud … Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for an Onsite IT Field Support Engineer who is a technically minded team player with good IT troubleshooting and user facing skills. As the Onsite IT Field Support Engineer you will act primarily as … clients and work closely with technical leads, account managers and other tech teams to deliver an IT vision which future proofs client systems. Working as the Onsite IT Field Support Engineer you will be supporting clients onsite on a regular or ad-hoc scheduled basis. Site visits are generally within walking distance of the Farringdon/Chancery Lane office More ❯

work with over 100 SME's who utilise their range of specialist software solutions - including Accountancy, Business Intelligence, Warehouse Management and more, who are looking to appoint a Software Support Analyst. The core focus of the role is to provide pre and post-sales support to clients who are considering taking on the software or who have already … implemented it. To be able to provide the best level of support, the ideal candidate will have operations experience in Accountancy, Finance, Bookkeeping etc and will have a genuine interest in Software and Technology. All software training is provided, however crucially you will need to have a good level of IT fluency and a curious, problem solving and customer … centric mindset. This is an all through support role where you will be assisting clients with anything from lost passwords to complete system failures! In return my client can offer a starting salary of (phone number removed) (DOE), hybrid working arrangements and extensive training and development from inception and throughout your career. We hope to hear from you soon. More ❯

work with over 100 SME's who utilise their range of specialist software solutions - including Accountancy, Business Intelligence, Warehouse Management and more, who are looking to appoint a Software Support Analyst. The core focus of the role is to provide pre and post-sales support to clients who are considering taking on the software or who have already … implemented it. To be able to provide the best level of support, the ideal candidate will have operations experience in Accountancy, Finance, Bookkeeping etc and will have a genuine interest in Software and Technology. All software training is provided, however crucially you will need to have a good level of IT fluency and a curious, problem solving and customer … centric mindset. This is an all through support role where you will be assisting clients with anything from lost passwords to complete system failures! In return my client can offer a starting salary of £(phone number removed) (DOE), hybrid working arrangements and extensive training and development from inception and throughout your career. We hope to hear from you soon. More ❯

to the needs of dental offices. Summary We are looking for energetic IT Professionals in the Lancaster-York-Reading area for a hybrid office based remote/on-site support position. In this role, you will be responsible for providing technical support and service to our dental practice clients. Your expertise will be vital in ensuring that their … preferred * Understanding of DNS, DHCP, and Group Policy services * Working Knowledge of firewall technologies - SonicWALL, Ubiquiti * Working Knowledge of wireless technologies – Ubiquiti Responsibilities * Provide remote and on-site technical support * Troubleshoot and resolve issues related to computer hardware and software * Install and configure networking equipment and computer systems * Accurate and timely documentation of services performed Requirements * Proven experience in … technical support or a related field. * Strong troubleshooting skills * Excellent customer service skills with a focus on client satisfaction. * Valid driver’s license and reliable transportation If you are passionate about technology and eager to make a difference in the IT industry, we invite you to apply for this position at Compass Network Group, Inc. Join us in providing More ❯