Derby, Derbyshire, United Kingdom Hybrid / WFH Options
TurnerFox Recruitment
looking for a talented 1st & 2nd Line IT Support Engineer to join our busy support team in Derby. You'll deliver high-quality technical support across Office 365, Windows10/11, Intune, Azure, networking, and hardware systems - ensuring users receive excellent service every time. This is an exciting opportunity for someone who enjoys troubleshooting, problem … of IT Support Engineer: Provide 1st and 2nd Line IT support via phone, email, remote tools, and ticketing system. Diagnose and resolve issues across hardware, software, Office 365, Windows10/11, Intune, and Azure. Troubleshoot problems related to Active Directory, group policies, and user access permissions. Configure and deploy PCs, laptops, mobile devices, and peripherals. … Required: Proven experience in IT Support/Helpdesk/Service Desk/Technical Support (1st and 2nd Line). Strong working knowledge of Microsoft 365/Office 365, Windows10/11, Intune, and Azure AD. Familiar with Active Directory, Group Policy, and basic networking (DNS, DHCP, TCP/IP). Experience using ITSM/ticketing More ❯
Raleigh, North Carolina, United States Hybrid / WFH Options
TEKsystems
concerns while maintaining a positive attitude. • Meet or exceed performance metrics including call handling time, quality assurance, and other metrics as assigned • Perform other duties as assigned Skills Windows10, Troubleshooting, Customer service, Technical support Top Skills Details Windows10,Troubleshooting,Customer service,Technical support Additional Skills & Qualifications NRTC wants a group … of 10 ISP technicians to be LOCAL to either their Cedar Rapids IA, Huntsville AL or Raleigh NC centers if possible. Will consider fully remote candidates as well. Expectation is that training will be 100% remote. LOCAL Cedar Rapids candidates will pick up equipment from NRTC the Friday before the project starts. All other ISP techs will have More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Corriculo Ltd
covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based-around core technology including Windows10, Office 365 and Active Directory. The Support Analyst/Service Desk Analyst will be based in the office up to 5 days week, but with the … I need? Some prior commercial experience of providing 1st line desktop support, with a demonstrably strong customer manner Experience with a variety of Microsoft operating systems - ideally including Windows10 and/or O365 Experience with Active Directory – new user creation/account administration - would be highly advantageous The list above is important, but not as More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Corriculo Ltd
covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based-around core technology including Windows10, Office 365 and Active Directory. The Support Analyst/Service Desk Analyst will be based in the office up to 5 days week, but with the … I need? Some prior commercial experience of providing 1st line desktop support, with a demonstrably strong customer manner Experience with a variety of Microsoft operating systems - ideally including Windows10 and/or O365 Experience with Active Directory – new user creation/account administration - would be highly advantageous The list above is important, but not as More ❯
Wrexham, Clwyd, Wales, United Kingdom Hybrid / WFH Options
Trek Recruitment Ltd
Delivering exceptional IT support and performing daily system maintenance to ensure seamless operations. Developing custom IT solutions using Laravel , PHP , Python , and C#.NET Core . Managing Active Directory , Windows Servers , Ubuntu Servers , SQL Server , MySQL , VMware , vSphere , Veeam Backups , Confluence Documentation , and Synology DSM . Supporting Microsoft Office 365 with advanced expertise in Windows10 … and Windows 11 . Working with Fortinet FortiOS , Certero , Axonius , Cisco Meraki Cloud , and common network protocols , tools, and CLIs . Handling software installation , network management , and device configuration (e.g., switches, firewalls, laptops, desktops, printer servers, and Raspberry Pi devices). Supporting local and remote users via MS Teams and managing databases with system queries. Utilising tools like … GitHub , Metabase , VS Code , Jira , Azure Data Studio , SharePoint , Atlassian Suite , Confluence , and Virtual Desktop Infrastructure (VDI) . Configuring Windows Server components, including IIS , Print Server , File Server , and Terminal Services . Working with Terminal CLI , SSH , Label Printers , and ZPL . Creating BI reports and exploring AI innovations for advanced system solutions. What You'll Need to More ❯
king's lynn, east anglia, united kingdom Hybrid / WFH Options
Workplace IT Technologies Limited
Azure AD Experience (Nice to have but will train). Microsoft Intune or Similar (SOTI) Experience (Nice to have but will train). Experience in building/Repurposing Windows10/Windows 11 Pro Devices. Trend Micro XDR/Microsoft MFA/DUO 2FA Experience (Nice to have but will train). Draytek Vigor … Minutes of King's Lynn (PE30 5BY) Do you have a dedicated, private and quiet space at home for Home Working? Experience: Microsoft 365 Administration: 1 year (required) Windows Profile Builds: 1 year (required) Work authorisation: United Kingdom (required) Work Location: In person More ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
Outcomes First Group
follow a methodical approach to service issues. Contributes to, supports, and works within the team. Ability to work well with challenging customers and under pressure. Experience in supporting Windows Server 2016-2025 and Windows10/11 Experience in managing Active Directory Experience in managing Microsoft 365 services such as Exchange, Sharepoint and Purview More ❯
St. Albans, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Client Server
Service Desk Analyst St. Albans/WFH to £38k Are you a bright, ambitious technologist with experience of supporting users within a Windows environment? You could be progressing your career as a Service Desk Analyst at a technology driven sports betting/gambling company, continually learning and developing your skills. As a Service Desk Analyst you will support … team environment. WFH Policy: You'll join colleagues the St. Albans office which has been recently renovated and now boasts a fully equipped games room, onsite parking available (10 mins from M25), you'll also the flexibility to work from home 1 day a week (following probation period). About you: You have experience of helping users in … a Service Desk/Helpdesk Support role You have strong Windows desktop administration (Windows10/11) You have a pro-active attitude with a desire to help people You have excellent written and communication skills combined with organisation and prioritisation skills You have a good working knowledge of Exchange, Active Directory, Group Policy More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
AWD online
have: Essential Previous experience in IT support roles, ideally at an MSP Knowledge of Office 365; experience supporting Outlook, OneDrive, SharePoint & Teams & Intune Proficient in supporting and troubleshooting Windows10 & 11 and Mac devices Exposure to, and understanding of, core Windows server elements including Active Directory, DNS, DHCP Understanding of, and ability to, troubleshoot More ❯
Blackburn, Lancashire, England, United Kingdom Hybrid / WFH Options
Mexa Solutions LTD
delivering impactful work across cloud, data, and digital transformation. You’ll play a key role in supporting their end users across Microsoft 365, Intune, Azure, Power Platform, and Windows Server, all while working evening or night shifts as part of their 24/7 team. What’s in it for you? Salary : £35,000 - £40,000 Location : Blackburn … line support overnight, taking ownership of incidents from start to resolution Troubleshooting Microsoft 365 (Exchange, Teams, OneDrive, SharePoint), Entra ID, Power Platform, and Intune Supporting hybrid environments including Windows Server (2016-2022), AD, Group Policy, DNS, DHCP Managing on-prem Exchange and hybrid mail environments Troubleshooting Windows10/11 desktop issues and mobile … Experience in a 1st/2nd line support role with hands-on troubleshooting across Microsoft environments Strong working knowledge of Microsoft 365, Entra ID (Azure AD), Intune, and Windows Server Confidence managing a busy ticket queue independently, especially overnight Good understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPNs) Excellent communication, clear, professional, and user-friendly If More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
WSR (Working Solutions Recruitment Services)
projects—from design to implementation 2nd Line IT Support Engineer Qualifications, Experience and Attributes: You’re confident, client-focused and technically sharp, with: Strong hands-on experience with Windows10 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in Windows Server 2012/2016/2019 and technologies like … application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against More ❯
london, south east england, united kingdom Hybrid / WFH Options
Kurt Geiger
are in place and regularly tested. Supporting global users and stores internationally. The Skills: Previous experience in a similar role supporting over 200+ users. Strong technical skills in Windows10, Apple OS, Azure AD, AD, Group Policies, Microsoft/Office 365, Azure Virtual Desktop, Jamf Cloud and Intune Autopilot Experience working with Autopilot and Intune VOIP … system knowledge Windows imaging and deployment knowledge Understanding on servers Cisco Meraki MDM and SDWAN knowledge Understanding basic Networking TCP IP/UDP, DNS, VPNs, VLANs Android and Apple mobile devices deployment Understanding of EPOS technology/PEDs/PDQs/Tills - advantageous if experienced with SaaS POS solutions. Jamf Pro Experience A driving License is advantageous but … not essential. Understanding of Windows servers and AWS NewStore or Similar POS system Intune Auto Pilot deployment experience SaaS system experience and administration. Package building and deployment for Intune Windows 11 administration experience Project management experience is an advantage Be able to support on call rota out of hours Technical Build, configure and install hardware, software More ❯
smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware, software and networking issues (Windows, macOS, AD, Exchange, VoIP etc.) Proactively managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system … documentation Recommending improvements and contributing to IT projects and rollouts What You ll Bring You re confident, curious and customer-focused, with: Strong hands-on experience with Windows10/11 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in Windows Server 2012/2016/2019 and technologies More ❯
London Bridge / Hybrid / WFH / SE1, Billingsgate, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware, software and networking issues (Windows, macOS, AD, Exchange, VoIP etc.) Proactively managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system … documentation Recommending improvements and contributing to IT projects and rollouts What You’ll Bring You’re confident, curious and customer-focused, with: Strong hands-on experience with Windows10/11 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in Windows Server 2012/2016/2019 and technologies More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware, software and networking issues (Windows, macOS, AD, Exchange, VoIP etc.) Proactively managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system … documentation Recommending improvements and contributing to IT projects and rollouts What You’ll Bring You’re confident, curious and customer-focused, with: Strong hands-on experience with Windows10/11 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in Windows Server 2012/2016/2019 and technologies More ❯
Clerkenwell, London, England, United Kingdom Hybrid / WFH Options
Apache Associates
a passion for technology and delivering exceptional customer service? We’re looking for an experienced, proactive professional to join our growing London-based team, supporting both Mac and Windows environments across a diverse client base. About the Role You’ll be providing first- and second-line technical support to end users across a range of industries, ensuring smooth … day-to-day IT operations. The role will involve troubleshooting, system administration, and maintaining both on-site and remote infrastructure. Key Responsibilities Provide technical support for Mac and Windows operating systems, desktops, and laptops Manage user accounts, permissions, and group policies via Microsoft 365 and Azure AD Support and maintain network devices, printers, and mobile devices Diagnose and … internal teams to improve processes and documentation About You 2+ years’ experience in an MSP (Managed Service Provider) or similar multi-client support environment Strong knowledge of macOS, Windows10/11 , and core business applications Familiarity with Microsoft 365, Intune, Azure AD , and network fundamentals (DNS, DHCP, VPN, Wi-Fi) Excellent troubleshooting skills and a More ❯
st. louis, missouri, united states Hybrid / WFH Options
DCRS Solutions
below, then hit the apply button. Since 1976, DCRS Solutions has been helping restaurant, hospitality and retail operators run their businesses more efficiently. From electronic cash registers, to windows based point of sale systems, to android and iOS cloud systems, DCRS has always evolved to bring the most current and purpose built solutions to market. We strive to … full operation within a minimal amount of downtime, while maintaining a good rapport with the client. * You will have knowledge in PC hardware, Networking, TCP/IP and Windows 7/8/10 and Server 2008/2012. * You will be in excellent health. * You will be able to carry medium to heavy weight equipment … technological advancements and new products as they enter the market. Your training will never end but will be progressive, just as technology is. * You will have knowledge of Windows 7/8/10, Windows Server 2008/2012, Networks, and TCP/IP. * You will have an understanding of our multiple (typically More ❯
Harrogate, Yorkshire, United Kingdom Hybrid / WFH Options
Fruition Group
in the weekend on-call support rota (with allowance) IT Helpdesk Technician Requirements Essential: Previous experience in a 1st Line IT Support/Helpdesk role Strong knowledge of Windows10/11 and Microsoft 365 Understanding of Active Directory and Microsoft Entra ID Familiarity with Microsoft Intune for device management and security VoIP (3CX) and basic … networking knowledge (DHCP, DNS, VPNs) Ability to support Apple technology confidently Full UK driving licence and own transport Based in or near Harrogate Desirable: Windows Server administration RMM tool experience (eg, Datto, Zendesk, Freshdesk) Knowledge of patch management, Scripting, and automation Experience with Microsoft CRM, SQL, or .NET Previous work in healthcare or regulated industries What's in More ❯
Farnham, Surrey, South East, United Kingdom Hybrid / WFH Options
ECS
issues including: Password resets and account lockouts (Active Directory, Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows Provide 'how-to' support for Office 365 apps Escalate complex issues to second-line support with clear documentation Keep users informed throughout the ticket lifecycle Monitor ticket queues to … maintain IT documentation Required Skills Experience in IT support or service desk roles Must have HALO ITSM ticketing system experience Strong knowledge of Microsoft Entra Microsoft 365 and Windows10/11 Excellent communication and customer service skills Problem-solving mindset and attention to detail Willingness to pursue ITIL Foundation or equivalent Experience with Active Directory More ❯
Chesterfield, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Nextech Group Limited
IT support requests via phone, email, and remote tools. Diagnose and resolve a wide range of technical issues across hardware, software, and networks. Provide support for Microsoft 365, Windows10/11, and core business applications. Set up and configure desktops, laptops, mobile devices, and printers. Manage Active Directory accounts, password resets, and user permissions. Escalate … upgrades, and new system rollouts. What You'll Bring Previous experience in a 1st Line or Service Desk role , ideally within an MSP. Strong knowledge of Microsoft environments (Windows OS, O365, Active Directory). Basic networking understanding (DNS, DHCP, TCP/IP, VPNs). Familiarity with RMM (Remote Monitoring & Management) tools is advantageous. Excellent troubleshooting skills with a More ❯
Wrecclesham, Surrey, United Kingdom Hybrid / WFH Options
ECS Resource Group Ltd
issues including: Password resets and account lockouts (Active Directory, Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows Provide "how-to" support for Office 365 apps Escalate complex issues to second-line support with clear documentation Keep users informed throughout the ticket lifecycle Monitor ticket queues to … and maintain IT documentation Required Skills Experience in IT support or service desk roles Familiarity with HALO ITSM or similar ticketing systems Strong knowledge of Microsoft 365 and Windows10/11 Excellent communication and customer service skills Problem-solving mindset and attention to detail Willingness to pursue ITIL Foundation or equivalent Experience with Active Directory More ❯
Dorking, Surrey, England, United Kingdom Hybrid / WFH Options
Ashdown Group
work. Working across the complete IT infrastructure, you will get involved with hardware & software deployment, monitoring, security & reporting. This role requires hands on 1st - 3rd line experience with: Windows Server & Azure VMWare &/or HyperV Windows10 & 11 Office 365, Azure AD & Entra ID Cisco switches & routers & network monitoring Any further experience with Commvault More ❯
Hammersmith, London, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
+ Private healthcare As Service Desk Manager you will be responsible for the day to day support and maintenance of all end user services Windows, M365, etc, to all offices globally, Provision of laptops and mobile devices, Supporting desktop client access to back-office applications that are supported by the applications team, End user security management. Required experience … technical knowledge of M365 architecture and administration, and an understanding of Microsoft best practice. Managing and Governing Sharepoint in an Enterprise environment General familiarity with Microsoft stack technologies: MicrosoftWindows10/11. Microsoft Office applications support (Word, Excel, etc) o Windows server, AD, AAD, Exchange online, etc Experience working in a multinational environment More ❯
Alness, Ross-shire, United Kingdom Hybrid / WFH Options
Teleperformance Ltd
in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication … others in a positive manner. Strong team focus. Experience with MS Office Packages Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Teleperformance
in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication … a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and More ❯