to the improvement of services Support Service Transition and Integration in part taking in onboarding activities to support the Greencore service mode What we're looking for: Operation Systems (Windows Server 2008 r2, 2012, 2016, 2019 and Redhat 7+) & Cloud Technologies (Azure, AWS and Google Cloud) Infrastructure Management and CMDB (Device42, BMC Helix and Tanium) Monitoring and Alerting Configuration More ❯
Carlton-in-Lindrick, Worksop, Nottinghamshire, England, United Kingdom
QA
phone, and email, ensuring timely resolution of incidents and service requests. Incident management & troubleshooting: Take ownership of user incidents, track progress, and resolve issues related to Microsoft technologies, including Windows 10/11, Microsoft 365, Teams, SharePoint, and Intune. System administration & user management: Assist with Active Directory, Azure AD, user onboarding/offboarding, and IT system housekeeping tasks. Documentation … skills (verbal and written). Excellent customer service and interpersonal skills. Problem-solving and analytical thinking. Ability to follow procedures and meet deadlines. Basic understanding of Microsoft 365 and Windows environments. Team player with a collaborative mindset. Positive and professional attitude. Willingness to learn and grow. Attention to detail. Self-motivated and proactive. Entry requirements: 3 GCSEs (or equivalent More ❯
