Global Service Manager
- Location
- Worthing, England, United Kingdom
driving scalable, efficient, and high-quality end-to-end processes, systems, and operating models.* Oversee a global network of authorised service partners, ensuring consistent performance, compliance, and ongoing capability development.* Own the end-to-end spares and reverse logistics strategy, including demand planning, inventory optimisation, fulfilment, repairs, returns, refurbishment … full fiscal accountability for service operations, including budget ownership, cost control, investment planning, and optimisation of cost-to-serve and profitability.* Establish and drive performance management through global KPIs and SLAs, leveraging data and analytics to improve decision-making, governance, and operational outcomes.* Lead transformation and continuous improvement ...