Migration analyst (telephony/mobile)
wrexham, united kingdom
Pontoon Solutions
130k migrations to the next-gen platform. • Analyse demographic, usage & spend data & produce service outputs & metrics to support the Service Manager with periodic customer engagement sessions aimed at improving relationship management. • Help with facilitation & planning of customer engagement & continual service improvement sessions and act as scribe for Service … Process definition & optimization skills (e.g. Visio, BPMN 2.0) • Data analysis skills (e.g. MS Excel, MS Access, MS SQL server) • Presentation skills (e.g. MS PowerPoint) • Stakeholder Engagement (Upwards and downwards) If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY More ❯
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