1 of 1 Permanent Microsoft Exchange Jobs in Yateley

phone and email and diagnose and resolve technical issues. Core role: Diagnose and resolve technical issues, escalating where necessary Support users across Microsoft technologies including Windows and Office 365 Maintain and update IT documentation and knowledge bases Deliver customer-facing support via phone, email, and in person … Helpdesk role within a MSP environment Strong troubleshooting and problem-solving skills Familiarity with Windows 7/10/11 Experience with Microsoft technologies including: Active Directory Group Policy and Server maintenance Office 365 (Exchange, OneDrive, SharePoint) Azure (basic understanding) Basic networking knowledge (IP addressing, DHCP ...