3 of 3 Permanent IT Support Jobs in York

IT Support Engineer – Leeds Salary: £28,000 – £35,000 per annum Location: Leeds (onsite 5 days per week, with occasional travel to Sheffield and York) Hours: 37.5 per week We are seeking an experienced IT Support Engineer to provide onsite technical support within a professional services environment. The role involves supporting users across multiple offices … ensuring systems run efficiently and issues are resolved quickly and effectively. Key Responsibilities Provide 1st and 2nd line technical support for all IT incidents and service requests Troubleshoot and resolve hardware, software, and networking issues Manage user setups and account administration across Active Directory, Microsoft 365, and Exchange Online Support and maintain Windows 10/11, Teams … SharePoint, and Citrix Virtual Apps & Desktops Assist with system upgrades, deployments, and IT projects Maintain accurate IT asset management and documentation Deliver a high level of customer service to users at all levels Required Skills & Experience Previous experience in a 1st or 2nd line IT support role (professional services experience preferred) Strong technical knowledge of Windows More ❯

This 1st Line IT Support position is based in York and plays a key role in maintaining and supporting IT systems across multiple locations. The role involves providing technical assistance, managing support tickets, and ensuring that all hardware, software, and network systems are running efficiently. Working within a small digital team, this position offers the chance … to contribute directly to a variety of projects while gaining hands-on experience in IT operations, diagnostics, and user support. Occasional travel to other UK sites including Slough and Livingston will be required. Role Overview Capture, manage, and complete IT support tickets efficiently. Provide remote and phone-based technical support to users. Research, quote, and order … IT hardware and software as required. Maintain and update IT equipment, systems, and network infrastructure. Carry out hardware upgrades and routine maintenance checks. Perform fault finding and diagnostics across a range of IT systems. Manage user accounts across business applications and platforms. Conduct QA testing of new systems before rollout. Support on-site visits to other More ❯

1st Line Support Technician York (YO26) £26,500 pa Invigorate Recruitment is working with its client a leading UK training provider. They are seeking an enthusiastic and passionate person to join their Digital team as a 1st Line Support Technician. As the 1st Line Support Technician, you will work on a variety of projects with a small … team allows team members to get involved and make a real difference in the company. Key Responsibilities of the 1st Line Support Technician: Capturing, managing and completing IT support tickets Answering phone and providing support (can be remote desktop support) Research/Quoting/Ordering of IT equipment Updating and maintenance of IT … and supplies for multiple-departments Fault finding and diagnostics Hardware maintenance & upgrades Managing user accounts across various systems QA Testing of new systems Skills & Experience of the 1st Line Support Technician: Good communication skills; both verbal and written Extremely organised Experience in Windows & Mac OS Knowledge of Unix/Linux is preferable Ability to research problems independently and offer More ❯