Head of IT & Telephony
- Hiring Organisation
- Confidential Company
- Location
- York, North Yorkshire, UK
- Employment Type
- Full-time
worked within a business who have customer contact centre operations. The Role As the Head of IT & Telephony, you will drive the strategic direction of our IT, telephony, and communications systems. You'll be responsible for ensuring our technology environment supports business growth, enhances productivity, and maintains world-class … effective resolution of incidents, problems, and service requests. Create and maintain IT policies, disaster recovery plans, and technical documentation. About You You're a strategic, hands-on technology leader with a track record of delivering reliable IT services in a fast-paced environment. You combine strong technical expertise with ...