2 of 2 Permanent 1st Line Support Jobs in Yorkshire

Graduate/1st Line Support - Software/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting Saas/Web applications, providing user support, and training new Users on the platform. Perfect for someone who … wants to get more hands on, & build up their software experience. Key Skills: o Technical Support experience, supporting users of Business Applications o Windows support experience o Remote Access Tools Good benefits package - get in touch for more details! Apply … now for immediate consideration and interview this week! Entry level role, training and a great place to start your career - salary in the region £24-27K Graduate/1st Line Support - SQL/Applications Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what More ❯

Are you a customer focused person? Do you like assisting people and resolving problems? This role is a blend of technical support and customer service where you will support our clients to get the most out of the software whilst fixing faults and issues that may arise. Key Responsibilities: Managing client contact via phone and email … existing clients on the product via video calls and conferences. Once fully trained, assist with training and mentoring new starters. The ideal candidate will have: Previous experience in a 1st line IT Helpdesk/Service Support or similar technical role is desirable but not essential. Previous customer service experience (minimum 2 years preferred) A team … player who can handle support tickets and troubleshoot first line issues. Strong and clear communication skills, both written and verbal. Strong interpersonal skills with the ability to work well as a collaborator as well as an individual. A positive attitude to work and customer first mindset. An interest in gaining exposure to innovative technologies. The ability More ❯