2 of 2 Permanent Availability Management Jobs in Yorkshire

initiatives to optimize vendor performance Oversee and facilitate demand planning for internal engineering resources, ensuring adequate capacity to support operational workloads and IT projects Work with delivery and project management teams to align resource availability with upcoming workstreams and service priorities Maintain robust ITSM processes (incident, problem, change, request) and ensure tickets are resolved efficiently and documented appropriately … Support infrastructure and service operations activities, including patching, monitoring, availability management, and reporting Ensure all supplier-related processes comply with internal governance, SIAM, audit controls, and security standards PERSONAL PROFILE Extensive experience in IT operations or infrastructure service coordination Proven track record in managing and coordinating third-party IT service providers and outsourcing partners Experience with IT service … management tools (e.g., Helix, Jira Service Management) and strong understanding of ITIL processes Strong analytical skills for tracking performance metrics, planning capacity, and reporting Ability to manage multiple operational priorities and work cross-functionally with technical and non-technical teams Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the More ❯

Role Title: Service Manager Location: Sheffield - Onsite 2/3 days a week Duration: 31/12/2025 Pay Rate: £280 Responsibilities: Responsible for improving system availability, latency, performance, efficiency, change management, monitoring, emergency response Participate in production deployment & configuration of the application as needed. Proactively participate in resolving the issue before they impact production/client More ❯