2 of 2 Permanent BMC Jobs in Yorkshire

tracking of configuration items across the enterprise. The successful candidate will define management strategies, collaborate across IT teams, and utilize tools like ServiceNow and BMC Helix to enhance IT Service Management processes. Strong analytical skills and ITIL knowledge are essential. #J-18808-Ljbffr ...

visibility during outages or changes. Drive adoption of CMDB across operations teams. Tools & Automation Lead implementation and enhancement of tools such as ServiceNow CMDB, BMC Helix, etc. Leverage automation and discovery tools for CI population and updates. Define integrations with monitoring, cloud, DevOps, and security systems. Improve efficiency through … CMDB, and IT Asset Management Deep understanding of ITIL v3/v4 (Service Asset & Configuration Management) Hands‐on experience with tools like ServiceNow CMDB, BMC Remedy/Helix, Micro Focus Knowledge of Discovery tools (e.g., ServiceNow Discovery, SCCM, Tanium) Understanding of cloud platforms (Azure, AWS, GCP) and hybrid environments ...