3 of 3 Permanent Case Management Jobs in Yorkshire

Full time Salary : £55,000 - £65,000 depending on experience The Implementation Lead is responsible for managing the end to end delivery of the Case Management Solution (CMS) implementation projects. This includes scoping, planning, stakeholder management, and ensuring that workflows, processes, and system configurations are delivered … plans. Support UAT, end user training planning, and go live readiness. Provide post go live support to the client. Skills & Experience Required Proven project management experience within software or SaaS implementation. Strong understanding of legal case management workflows. Ability to translate complex business processes into system workflows. ...

Product Manager/Product Owner for Salesforce, supported by relevant Salesforce certifications across core products. * Deep, hands-on expertise in Salesforce Service Cloud, including case management, omni-channel service, automation, reporting, and customer experience optimisation. * A strong working knowledge of the wider Salesforce ecosystem, including Sales Cloud, Marketing ...

understanding of software testing principles and methodologies: Includes knowledge of SDLC, STLC, Agile, and various testing types (functional, regression, integration, unit, system). Test Case Management: Proficient in designing test cases, executing tests, identifying defects, and verifying fixes. Knowledge of agile practices : Understanding of agile principles and experience … CloudWatch) in test environments. SQL Expertise: Validating data and back-end testing using SQL; writing complex queries for functional/integration testing. Defect Management: Tracking, prioritizing, reporting bugs, and root cause analysis. Quality Assurance: Promoting quality standards and contributing to a culture of quality across teams. Collaboration Tools: Familiar ...