2 of 2 Permanent Cisco IOS Jobs in Yorkshire

and resolve hardware and software issues. Configure and deploy laptops, desktops, printers, mobile devices, handheld terminals, tablets and google meet hardware. Support mobile devices e.g. tablets and smartphones running iOS and Android OS Manage individual ticket queues, SLAs and adhering to high levels of ticket hygiene. Escalate tickets to 3rd Line Support or third party support teams when required. … experience troubleshooting faults in a technical environment. Experience working in an IT Service organisation or in a retail organisation. Industry certifications are desired but not essential - Microsoft, Google, ITIL, Cisco, CompTIA. Financial and commercial awareness. Proactive approach to self developing and maintaining knowledge of new and emerging technologies through industry sources, as well as formalised training and development plan. More ❯

date and relevant Requirements: Proven work experience as a Desktop Support Engineer, Technical Support or similar Good language and communication skills Certifications in Microsoft/Comptia/ITIL and cisco would be advantageous Familiarity with Office 365, Network troubleshooting and MS Intune Excellent problem solving and multitasking skills Strong experience of working with Microsoft Windows OS with some experience … of Android/iOS Ability to work as part of a team The Package: If successful our client is offering a salary between £30,000 - £35,000 per annum, favourable holiday allowance, company contributed pension scheme. How to Apply : If you are interested in hearing more about this IT desktop support technician vacancy or interested in applying for the More ❯