1st Line IT Support Engineer - Desktop, SaaS, Applications - Hybrid
Sheffield, South Yorkshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
RecruitmentRevolution.com
of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, ApplicationsSheffield (S8)/Hybrid 2 Fixed Days Per … serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. A typical week as a 1st Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and email+ Providing an accurate, efficient and customer-focused response+ Escalating … new software versions+ Assisting the company's Software Migration Team in the implementation of the software for new customers+ Provide software support across a range of platforms including Windows Desktop, SQL Server, Android Mobile Application and Microsoft RDP/RD Web+ Assisting the Support Manager in escalating complicated issues to the development team and keeping the customers informed of More ❯
Employment Type: Full-Time
Salary: £25,000 - £28,000 per annum
Posted: