IT Support & Security Analyst
- Location
- Sheffield, England, United Kingdom
connectivity, and tickets logged via Freshservice across Sheffield and Lincoln. Identity & Cloud Administration : Manage full user lifecycles, access permissions, policies, and Google Workspace configurations. Device & Patch Management : Enrol, monitor, and secure endpoints using Google MDM, Hexnode, and Intune, maintaining automated patch schedules via Action1. Security … security and network tooling, specifically alert triage in EDR/MDR platforms (e.g., SentinelOne), Cisco Meraki, and OpenVPN. Practical background in Google Workspace Administration and service desk platforms such as Freshservice. Relevant industry certifications (CompTIA A+/Security+, Google Workspace, ISC2 ...