Head of Operations
Yorkshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Tes
Grays Inn Rd, London WC1X 8NH, UK Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Req 21 May 2025 Title: Head of Customer Operations (12-Month FTC, Maternity Cover) Department: Customer Operations Location: Sheffield OR London (Hybrid, 3 days a week in the office … days from home) Full time, Fixed-Term Contract (12 months) Line manager: Director, Global Customer Operations Role overview: We're seeking an experienced transformation-focused leader to step into the role of Head of Customer Operations on a 12-month maternity cover . This role … candidate will also lead the Customer Resolution Team and act as a key partner to our Product and Technology functions to drive the adoption of digital capabilities and improved customer outcomes globally. Key responsibilities: Lead and oversee all customer operational teams across assigned product verticals, ensuring an exceptional end More ❯
Employment Type: Permanent
Salary: GBP Annual
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